All jobsCustomer Service & SupportCustomer Service Representatives
277 Customer Service Representatives Jobs in India
Handling calls and messages builds patterns of quick thinking under steady pressure.
Average salary: INR 402,558
Average salary
INR 402,558
across 267 jobs
- Support Associate
- Agoda
- Gurugram, India
- INR 300,000 – INR 500,000
- Customer Support Associate – Operations
- Convera
- Pune, India
- INR 300,000 – INR 400,000
- Associate - Trust & Safety (Bengali)
- Lokal
- West Bengal, India
- INR 240,000 – INR 360,000
- Campus Associate
- Sutherland
- Hyderābād, India
- INR 250,000 – INR 400,000
- Customer Service Associate IV
- TE Connectivity
- Bengaluru, India
- INR 500,000 – INR 700,000
- Payroll Specialist - Product Support
- TransPerfect
- Bengaluru, India
- INR 400,000 – INR 700,000
- Merchant Helpdesk - Quality Analyst
- Paytm
- Noida, India
- INR 400,000 – INR 600,000
- Partner Support Associate
- Ansira
- Pune, India
- INR 250,000 – INR 400,000
- Customer Service Representative
- TP
- Indore, India
- INR 240,000 – INR 360,000
- Customer Service Agent
- TP
- Indore, India
- INR 144,000 – INR 216,000
- Guest Relations Associate
- Marriott International
- Mumbai, India
- INR 250,000 – INR 400,000
- Personal Banker – Inbound – Branch Banking – Service
- Kotak Mahindra Bank
- Udaipur, India
- INR 250,000 – INR 350,000
- Personal Banker - Inbound - Branch Banking - Service
- Kotak Mahindra Bank
- Ahmedabad, India
- INR 250,000 – INR 400,000
- Personal Banker - Inbound - Branch Banking - Service
- Kotak Mahindra Bank
- Ahmedabad, India
- INR 250,000 – INR 400,000
- Personal Banker - Inbound - Branch Banking - Service
- Kotak Mahindra Bank
- Gondal, India
- INR 200,000 – INR 300,000
- Personal Banker - Inbound - Branch Banking - Service
- Kotak Mahindra Bank
- Ahmedabad, India
- INR 250,000 – INR 400,000
- Operations Team Member - Customer Service Desk
- Kotak Mahindra Bank
- Vadodara, India
- INR 300,000 – INR 450,000
- Personal Banker - Inbound - Branch Banking - Service
- Kotak Mahindra Bank
- Lucknow, India
- INR 250,000 – INR 400,000
- Elite Banker - Inbound
- Kotak Mahindra Bank
- Kanpur, India
- INR 300,000 – INR 500,000
- At Your Service - Executive
- Marriott International
- Ghāziābād, India
- INR 200,000 – INR 300,000
- Associate / Sr. Associate
- WNS Global Services
- Indore, India
- INR 200,000 – INR 300,000
- Production Agent L1
- Wipro Limited
- Hyderābād, India
- INR 250,000 – INR 350,000
- Production Agent L1
- Wipro Limited
- Mumbai, India
- INR 250,000 – INR 400,000
- Associate - Account Management
- Sutherland
- Kerala, India
- INR 300,000 – INR 450,000
- Customer Service Support Advisor
- BT Group
- Kolkata, India
- INR 250,000 – INR 400,000
- Finance Operations Specialist
- Navan
- Gurugram, India
- INR 400,000 – INR 600,000
- Client Support - Fixed Term (12 Months)
- HSBC Group
- New Delhi, India
- INR 400,000 – INR 600,000
- Butler Service Desk Associate (AYS Agent)
- Marriott International
- New Delhi, India
- INR 250,000 – INR 350,000
- Butler Service Desk Executive
- Marriott International
- New Delhi, India
- INR 250,000 – INR 350,000
- Customer Service Representative
- Everise
- Mohali, India
- INR 200,000 – INR 300,000
- Production Agent L1
- Wipro Limited
- Kolkata, India
- INR 250,000 – INR 350,000
- Associate
- Wipro Limited
- Mumbai, India
- INR 250,000 – INR 400,000
- Elite Banker - Inbound - Branch Banking - Service
- Kotak Mahindra Bank
- Delhi, India
- INR 400,000 – INR 600,000
- Travel Consultant
- BCD Travel
- Delhi, India
- INR 400,000 – INR 600,000
- Operations Team Member – Customer Service Desk
- Kotak Mahindra Bank
- Delhi, India
- INR 300,000 – INR 450,000
- Production Specialist L3
- Wipro Limited
- Bengaluru, India
- INR 300,000 – INR 500,000
- Associate
- Wipro Limited
- Mumbai, India
- INR 250,000 – INR 400,000
- Associate
- Wipro Limited
- Kolkata, India
- INR 200,000 – INR 300,000
- Production Agent L1
- Wipro Limited
- Hyderābād, India
- INR 250,000 – INR 350,000
- Associate
- Wipro Limited
- Mumbai, India
- INR 250,000 – INR 400,000
- Customer Service Associate
- TP
- Mohali, India
- INR 300,000 – INR 420,000
- Customer Service Associate (Versant VWT - 58)
- TP
- Mohali, India
- INR 250,000 – INR 350,000
- Travel Support Specialist
- Rippling
- Bengaluru, India
- INR 600,000 – INR 900,000
- Customer Support Specialist - Docs and Work Auth
- Rippling
- Bengaluru, India
- INR 600,000 – INR 900,000
- Customer Relationship Executive
- JLL
- Ludhiāna, India
- INR 300,000 – INR 450,000
- Customer Service Representative
- TE Connectivity
- Bengaluru, India
- INR 400,000 – INR 600,000
- Executive Customer Service
- Deutsche Post DHL
- Bhubaneswar, India
- INR 250,000 – INR 400,000
- Teleresearch Associate
- Data Axle Inc.
- Pune, India
- INR 300,000 – INR 450,000
- Product Support Representative II
- UKG
- Pune, India
- INR 600,000 – INR 900,000
- Field Executive, Personal Loan Hardship Assistance Unit
- Kotak Mahindra Bank
- Jaipur, India
- INR 300,000 – INR 450,000
Customer service representatives respond to customer inquiries via phone, email, chat, or social media, troubleshooting problems and providing information about products or services. Employers typically require a high school diploma or equivalent, strong communication skills, and the ability to remain patient during difficult conversations. These roles span nearly every industry—retail, technology, finance, healthcare—and exist across organizations of all sizes, from small businesses to multinational corporations. Most positions are entry-level or early-career, though experienced representatives can advance into supervisory or quality assurance roles.
Customer Service Representatives jobs by city
- Cairo39
- Cebu City38
- Kolkata35
- Mexico City35
- Manila33
- São Paulo32
- Colombia29
- Barcelona29
- Bengaluru27
- Cape Town24
- Tbilisi24
- Warsaw23
- Sofia22
- Tokyo21
- Berlin21
- Budapest20
More in Customer Service & Support
Questions
What qualifications do employers look for in customer service representatives?
A high school diploma or GED is typically the baseline requirement. Most employers prioritize strong verbal and written communication, patience, and basic computer skills, often preferring candidates with previous customer-facing experience in retail, hospitality, or support roles.
What does a typical day look like for a customer service representative?
Days involve handling back-to-back inquiries—answering calls, responding to emails, or monitoring chat queues—while documenting interactions and following scripts or guidelines. The flow depends on call volume; some days move steadily while others surge unpredictably.
What skills are most important for success in this work?
Active listening and problem-solving matter more than expert product knowledge, which training covers. Composure under frustration, time management, and the ability to interpret customer needs through tone and word choice also separate effective representatives from struggling ones.
How do customer service roles differ from technical support positions?
Technical support requires deeper product knowledge and troubleshooting ability, whereas customer service handles general inquiries, orders, and account issues. Technical roles often command higher pay and typically require specialized training or certifications.
What are the typical working conditions?
Most positions involve shift work, including evenings and weekends, often in call centers or quiet office environments. Remote roles have grown common, though some employers require on-site presence for training or team collaboration.
Can this role lead to career progression?
Yes. Experienced representatives move into supervisor, trainer, or quality assurance positions, while others transition into specialized support areas like customer success or account management.
How does customer service differ from sales roles?
Customer service addresses existing customer needs and problems reactively, while sales focuses on persuading prospects to buy. Sales typically involves more autonomy and commission structures, whereas service roles emphasize consistency and policy compliance.
What mental demands does this work involve?
Remaining emotionally neutral through repetitive or hostile interactions taxes focus over time. Representatives must context-switch between different customer issues while maintaining accuracy in documentation and information recall.
How much training do new representatives typically receive?
Most organizations provide one to four weeks of classroom training covering systems, products, policies, and call handling techniques, followed by shadowing and supervised calls. Ongoing coaching continues throughout employment.
What distinguishes customer service from customer experience roles?
Customer service handles immediate problem resolution and transactions, while customer experience involves broader strategy around satisfaction and retention. CX roles typically require seniority or cross-functional knowledge beyond front-line support.