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46 Retail Sales and Service Jobs in India
A shift moves between answering questions at the counter, restocking shelves, and solving problems before customers notice them.
Average salary: INR 459,146
Average salary
INR 459,146
across 41 jobs
- Team Leader - MMB 1
- Paytm
- Vadodara, India
- INR 400,000 – INR 600,000New
- Customer Sales Executive
- Tata Capital
- Kākināda, India
- INR 200,000 – INR 300,000New
- Gold Loan Relationship Officer
- Kotak Mahindra Bank
- Andhra Pradesh, India
- INR 250,000 – INR 400,000New
- Relationship Manager – New Car Finance – Sales
- Kotak Mahindra Bank
- Vijayawada, India
- INR 300,000 – INR 500,000New
- Customer Sales Executive – Two Wheeler Loans
- Tata Capital
- Kurnool, India
- INR 200,000 – INR 300,000New
- Officer, Branch Relationship Manager, Growth, Consumer Banking Group
- DBS Bank
- Kākināda, India
- INR 400,000 – INR 600,000New
- Gold Loan Relationship Officer
- Kotak Mahindra Bank
- Visakhapatnam, India
- INR 250,000 – INR 400,000New
- Assistant Officer, Personal Banker, Consumer Banking Group
- DBS Bank
- Nandigāma, India
- INR 300,000 – INR 500,000New
- Loan Officer - Retail MFB - Sales
- Tata Capital
- Chittoor, India
- INR 200,000 – INR 300,000New
- Senior Sales Executive – Tractors and Farm Equipment
- Kotak Mahindra Bank
- Nellore, India
- INR 400,000 – INR 600,000New
- Retail Associate
- adidas
- New Delhi, India
- INR 200,000 – INR 300,000New
- Personal Banker - Outbound
- Kotak Mahindra Bank
- Delhi, India
- INR 300,000 – INR 500,000New
- Lead Sales Associate
- Dollar General
- Delhi, India
- $20,000New
- Customer Service - Digital Sales - Housing
- Tata Capital
- Indore, India
- INR 300,000 – INR 500,000New
- Relationship Manager - Tractor and Crop Finance
- Kotak Mahindra Bank
- Jabalpur, India
- INR 500,000 – INR 900,000New
- Bolti eladó
- HOFER
- Bāg, India
- HUF 3,381,732 – HUF 6,387,300New
- Customer Service Executive - Two Wheeler Loans
- Tata Capital
- Madhya Pradesh, India
- INR 200,000 – INR 300,000New
- Customer Service Executive
- Tata Capital
- Madhya Pradesh, India
- INR 200,000 – INR 300,000New
- Loan Officer
- Tata Capital
- Bhawāni Mandi, India
- INR 200,000 – INR 300,000New
- Relationship Manager - Commercial Vehicles
- Kotak Mahindra Bank
- Alwar, India
- INR 400,000 – INR 600,000New
- Senior Territory Service Representative
- Deutsche Post DHL
- Jaipur, India
- INR 400,000 – INR 600,000New
- Relationship Officer - Digital Banking Sales
- Kotak Mahindra Bank
- Udaipur, India
- INR 300,000 – INR 500,000New
- Customer Service Executive
- Tata Capital
- Kota, India
- INR 200,000 – INR 300,000New
- Sales Support Apprentice
- HSBC Group
- Jaipur, India
- INR 200,000 – INR 300,000New
- Premier Acquisition Manager
- Kotak Mahindra Bank
- Cuttack, India
- INR 600,000 – INR 1,200,000New
- Customer Service Executive - Used Car Loans
- Tata Capital
- Odisha, India
- INR 200,000 – INR 300,000New
- Team Leader - Offline Merchant QR
- Paytm
- Odisha, India
- INR 300,000 – INR 450,000New
- Customer Service - Sales - Car Finance - New Car - PV - CSE
- Tata Capital
- Odisha, India
- INR 200,000 – INR 300,000New
- Team Leader
- Paytm
- Chandīgarh, India
- INR 400,000 – INR 600,000New
- Gold Loan Relationship Officer
- Kotak Mahindra Bank
- Punjab, India
- INR 250,000 – INR 400,000New
- Premier Acquisition Manager
- Kotak Mahindra Bank
- Amritsar, India
- INR 500,000 – INR 900,000New
- Beauty Advisor/Artist
- The Estée Lauder Companies Inc.
- Hyderābād, India
- INR 250,000 – INR 400,000New
- Beauty Advisor/Artist
- The Estée Lauder Companies Inc.
- Hyderābād, India
- INR 200,000 – INR 300,000New
- Retail Associate
- adidas
- Chennai, India
- INR 200,000 – INR 300,000New
- City Head - Employee Banking
- Standard Chartered
- Mumbai, India
- INR 2,500,000 – INR 4,000,000New
- Personal Banker - Outbound - Branch Banking - Relationship Management
- Kotak Mahindra Bank
- Mumbai, India
- INR 300,000 – INR 500,000
- Personal Banker - Outbound
- Kotak Mahindra Bank
- Mumbai, India
- INR 300,000 – INR 500,000
- Personal Banker - Outbound - Branch Banking - Relationship Management
- Kotak Mahindra Bank
- Mumbai, India
- INR 300,000 – INR 500,000
- Personal Banker – Outbound – Branch Banking – Relationship Management
- Kotak Mahindra Bank
- Mumbai, India
- INR 300,000 – INR 500,000
- Personal Banker - Outbound
- Kotak Mahindra Bank
- Mumbai, India
- INR 300,000 – INR 500,000
- Personal Banker - Outbound
- Kotak Mahindra Bank
- Mumbai, India
- INR 300,000 – INR 500,000
- Personal Banker - Outbound
- Kotak Mahindra Bank
- Mumbai, India
- INR 350,000 – INR 600,000
- Personal Banker - Outbound
- Kotak Mahindra Bank
- Mumbai, India
- INR 350,000 – INR 600,000
- Management Trainee (Sales)
- Tesla
- Chennai, India
- Relationship Officer - Digital Banking
- Kotak Mahindra Bank
- Bengaluru, India
- Customer Sales Executive - Personal Loans
- Tata Capital
- West Bengal, India
Retail Sales and Service work involves helping customers find products, processing transactions, maintaining store presentation, and handling queries or complaints. The role includes operating point-of-sale systems, managing stock levels, demonstrating product features, and ensuring the shop floor stays organized throughout trading hours.
Employers typically look for strong communication skills, reliability, and the ability to work weekends or evenings. Most entry-level positions require no formal qualifications beyond basic numeracy and literacy, though some specialist retailers prefer product knowledge or previous customer-facing experience.
These roles exist across department stores, supermarkets, fashion outlets, electronics retailers, and independent shops. Positions range from sales assistants and shop floor staff to supervisors and department leads, with opportunities to progress into management or buying teams.
Retail Sales and Service jobs by city
- Mexico50
- Paraná48
- Goiás46
- Carthage22
- Brasília21
- Georgetown21
- Florence18
- Alexandria18
- Victoria18
- Para17
- São Paulo16
- Maceió13
- Basel12
- London12
- Grants Pass12
- Camden12
More in Sales
- Retail Managers1434
- Account Managers and Executives863
- Sales Managers807
- Non-Technical Sales595
- Technical Sales366
- Merchandising74
- Energy Sales55
Questions
Do I need previous experience to start in Retail Sales and Service?
Most entry-level positions require no previous experience. Employers typically provide on-the-job training covering till systems, product knowledge, and customer service procedures, making these roles accessible to school leavers and career changers.
What does a typical shift involve?
A shift includes serving customers at tills or on the shop floor, replenishing stock from the warehouse, tidying displays, answering product questions, and processing returns or exchanges. Tasks shift depending on store traffic, with quieter periods used for restocking and merchandising.
What hours do Retail Sales and Service roles usually require?
Most positions include weekend working, late evenings, and bank holidays when stores are busiest. Shifts may be part-time or full-time, often on rotating rotas that change weekly, with extended hours common during seasonal peaks.
How physically demanding is the work?
The work involves standing for most of the shift, lifting stock boxes, and moving between the shop floor and storage areas. Busy periods mean continuous activity with few opportunities to sit, and some roles require reaching high shelves or handling heavy deliveries.
What skills matter most in Retail Sales and Service?
Communication and patience matter most when dealing with diverse customers and resolving complaints calmly. Attention to detail helps maintain accurate stock records and cash handling, while adaptability allows staff to switch between tasks as priorities change throughout the day.
How does Retail Sales and Service differ from warehouse work?
Retail Sales and Service focuses on direct customer interaction and shop floor presentation rather than bulk storage and order fulfillment. The role requires people skills and product knowledge, whereas warehouse work emphasizes logistics, inventory management, and physical goods handling with minimal customer contact.
What progression opportunities exist in Retail Sales and Service?
Progression typically moves from sales assistant to senior sales roles, then supervisor and department manager positions. Experienced staff may transition into area management, visual merchandising, buying teams, or store management, with larger retailers offering structured development programs.
How much autonomy do Retail Sales and Service roles offer?
Entry-level positions follow established procedures for transactions, returns, and customer queries with limited decision-making authority. More senior roles gain autonomy over staffing, merchandising decisions, and complaint resolution, though major policies remain set at head office level.
What are the most challenging aspects of Retail Sales and Service work?
Handling difficult customers while maintaining professionalism proves most challenging, especially during busy periods or when dealing with complaints about issues beyond store control. The work also demands sustained energy across long shifts and the flexibility to cover unexpected absences or rush periods.
Is Retail Sales and Service work suitable for part-time hours?
Many positions are designed as part-time roles with flexible hours that suit students, parents, or those combining multiple jobs. Retailers often need staff for specific peak times, making part-time arrangements common, though full-time positions offer more stable income and benefits.