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123 Retail Sales and Service Jobs in India
A shift moves between answering questions at the counter, restocking shelves, and solving problems before customers notice them.
Average salary: INR 469,874
Average salary
INR 469,874
across 119 jobs
- Customer Service Executive - Car Finance
- Tata Capital
- Odisha, India
- INR 200,000 – INR 300,000
- Customer Service Executive - Two Wheeler Loans
- Tata Capital
- Bihar, India
- INR 200,000 – INR 300,000
- Elite Relationship Manager, Branch Banking
- Kotak Mahindra Bank
- Andhra Pradesh, India
- INR 500,000 – INR 900,000
- Relationship Manager - Housing Finance
- Kotak Mahindra Bank
- Delhi, India
- INR 600,000 – INR 1,200,000
- Elite Banker - Inbound - Branch Banking - Service
- Kotak Mahindra Bank
- Jaipur, India
- INR 400,000 – INR 600,000
- Personal Banker – Outbound – Branch Banking – Relationship Management
- Kotak Mahindra Bank
- Amritsar, India
- INR 300,000 – INR 500,000
- Relationship Manager - Agri Fin and Tractor Loans
- Kotak Mahindra Bank
- Gujarat, India
- INR 400,000 – INR 700,000
- Retail Associate
- adidas
- Haryana, India
- INR 200,000 – INR 300,000
- Team Leader - Offline Merchant QR
- Paytm
- Sangrūr, India
- INR 300,000 – INR 500,000
- Tesla Advisor
- Tesla
- Mumbai, India
- INR 500,000 – INR 900,000
- Sales Trainee
- Tesla
- New Delhi, India
- INR 400,000 – INR 600,000
- Assistant Product Sales Manager - Branch Banking
- Kotak Mahindra Bank
- Kolkata, India
- INR 500,000 – INR 800,000
- Territory Manager - Trade Sales
- Legrand
- Ahmedabad, India
- INR 800,000 – INR 1,200,000
- Relationship Manager - Agri-Fin and Tractor Loans
- Kotak Mahindra Bank
- Jabalpur, India
- INR 400,000 – INR 700,000
- Call Center Senior Associate
- NTT DATA
- Gurugram, India
- INR 300,000 – INR 450,000
- Asesor/a de Servicio en Agencia Plaza Florida
- Bancolombia
- Guwahati, India
- GTQ 78,000 – GTQ 108,000
- Retail Associate
- adidas
- Uttar Pradesh, India
- INR 120,000 – INR 180,000
- Team Leader - MMB 1
- Paytm
- Bongaigaon, India
- INR 350,000 – INR 500,000
- Relationship Officer - Loans Against Gold
- Kotak Mahindra Bank
- Visakhapatnam, India
- INR 300,000 – INR 450,000
- Senior Officer, Branch Relationship Manager, Consumer Banking Group
- DBS Bank
- Raipur, India
- INR 600,000 – INR 900,000
- Officer, Branch Relationship Manager, Growth, Consumer Banking Group
- DBS Bank
- Raipur, India
- INR 600,000 – INR 900,000
- Gold Loan Relationship Officer
- Kotak Mahindra Bank
- Puducherry, India
- INR 250,000 – INR 400,000
- Personal Banker - Outbound - Branch Banking - Relationship Management
- Kotak Mahindra Bank
- Chandīgarh, India
- INR 300,000 – INR 500,000
- Customer Service Executive - Two Wheeler Loans
- Tata Capital
- Madhya Pradesh, India
- INR 200,000 – INR 300,000
- Personal Banker - Outbound
- Kotak Mahindra Bank
- Kerala, India
- INR 250,000 – INR 400,000
- Relationship Manager - Retail Sales - Financial Inclusion - Housing - EM Sales
- Tata Capital
- Guntur, India
- INR 400,000 – INR 600,000
- Team Leader - Offline Merchant QR
- Paytm
- Sundargarh, India
- INR 350,000 – INR 500,000
- Executive II - Beautiful Homes
- Asian Paints Ltd
- Noida, India
- INR 300,000 – INR 500,000
- Retail Associate
- adidas
- Mumbai, India
- INR 200,000 – INR 300,000
- Retail Associate
- adidas
- New Delhi, India
- INR 250,000 – INR 400,000
- Customer Service Executive - Two Wheeler Loans
- Tata Capital
- Barwāni, India
- INR 200,000 – INR 300,000
- Customer Service Executive - Two Wheeler Loans
- Tata Capital
- Odisha, India
- INR 200,000 – INR 300,000
- Personal Banker - Outbound
- Kotak Mahindra Bank
- Guwahati, India
- INR 300,000 – INR 500,000
- Team Leader - Offline Merchant QR
- Paytm
- Bathinda, India
- INR 300,000 – INR 500,000
- Retail Associate
- adidas
- New Delhi, India
- INR 200,000 – INR 300,000
- Private Banking Advisor, AS
- Deutsche Bank
- Ahmedabad, India
- INR 600,000 – INR 1,200,000
- Relationship Manager - Commercial Vehicles - Small Commercial Vehicle - Retail Sales
- Kotak Mahindra Bank
- Punjab, India
- INR 300,000 – INR 500,000
- Customer Service Executive - Two Wheeler Loans
- Tata Capital
- Madhya Pradesh, India
- INR 250,000 – INR 350,000
- Sales Associate, Venue
- The Knot Worldwide
- Gurugram, India
- INR 600,000 – INR 900,000
- Sales Executive - Stores Business
- Croma
- India
- INR 200,000 – INR 350,000
- Reservation & Sales Executive
- Accor
- Jaipur, India
- INR 300,000 – INR 500,000
- Team Leader - Offline Merchant QR
- Paytm
- Sitārganj, India
- INR 350,000 – INR 500,000
- Team Leader – Offline Merchant QR
- Paytm
- Haridwar, India
- INR 350,000 – INR 500,000
- Team Leader - Offline Merchant QR
- Paytm
- Rishīkesh, India
- INR 400,000 – INR 600,000
- Team Leader - Railway Transit
- Paytm
- Bathinda, India
- INR 300,000 – INR 450,000
- Team Leader - Offline Merchant QR
- Paytm
- Sidhi, India
- INR 350,000 – INR 500,000
- Team Leader - Offline Merchant QR
- Paytm
- Shahdol, India
- INR 350,000 – INR 500,000
- CD Associate
- Colgate-Palmolive
- Gondā City, India
- INR 200,000 – INR 350,000
- Team Lead - MMB 1
- Paytm
- Pānīpat, India
- INR 400,000 – INR 600,000
- Team Leader - Offline Merchant QR
- Paytm
- Bihar, India
- INR 350,000 – INR 500,000
Retail Sales and Service work involves helping customers find products, processing transactions, maintaining store presentation, and handling queries or complaints. The role includes operating point-of-sale systems, managing stock levels, demonstrating product features, and ensuring the shop floor stays organized throughout trading hours.
Employers typically look for strong communication skills, reliability, and the ability to work weekends or evenings. Most entry-level positions require no formal qualifications beyond basic numeracy and literacy, though some specialist retailers prefer product knowledge or previous customer-facing experience.
These roles exist across department stores, supermarkets, fashion outlets, electronics retailers, and independent shops. Positions range from sales assistants and shop floor staff to supervisors and department leads, with opportunities to progress into management or buying teams.
Retail Sales and Service jobs by city
- Mexico149
- Winnipeg65
- Brasília58
- Berlin57
- Rio de Janeiro56
- Paraná51
- São Paulo49
- Para46
- Budapest43
- Manaus42
- Goiás41
- Hamburg40
- Fortaleza40
- Valencia39
- London39
- Rome37
More in Sales
- Account Managers and Executives4953
- Retail Managers4606
- Non-Technical Sales2458
- Sales Managers2217
- Technical Sales2013
- Merchandising660
- Energy Sales171
Questions
Do I need previous experience to start in Retail Sales and Service?
Most entry-level positions require no previous experience. Employers typically provide on-the-job training covering till systems, product knowledge, and customer service procedures, making these roles accessible to school leavers and career changers.
What does a typical shift involve?
A shift includes serving customers at tills or on the shop floor, replenishing stock from the warehouse, tidying displays, answering product questions, and processing returns or exchanges. Tasks shift depending on store traffic, with quieter periods used for restocking and merchandising.
What hours do Retail Sales and Service roles usually require?
Most positions include weekend working, late evenings, and bank holidays when stores are busiest. Shifts may be part-time or full-time, often on rotating rotas that change weekly, with extended hours common during seasonal peaks.
How physically demanding is the work?
The work involves standing for most of the shift, lifting stock boxes, and moving between the shop floor and storage areas. Busy periods mean continuous activity with few opportunities to sit, and some roles require reaching high shelves or handling heavy deliveries.
What skills matter most in Retail Sales and Service?
Communication and patience matter most when dealing with diverse customers and resolving complaints calmly. Attention to detail helps maintain accurate stock records and cash handling, while adaptability allows staff to switch between tasks as priorities change throughout the day.
How does Retail Sales and Service differ from warehouse work?
Retail Sales and Service focuses on direct customer interaction and shop floor presentation rather than bulk storage and order fulfillment. The role requires people skills and product knowledge, whereas warehouse work emphasizes logistics, inventory management, and physical goods handling with minimal customer contact.
What progression opportunities exist in Retail Sales and Service?
Progression typically moves from sales assistant to senior sales roles, then supervisor and department manager positions. Experienced staff may transition into area management, visual merchandising, buying teams, or store management, with larger retailers offering structured development programs.
How much autonomy do Retail Sales and Service roles offer?
Entry-level positions follow established procedures for transactions, returns, and customer queries with limited decision-making authority. More senior roles gain autonomy over staffing, merchandising decisions, and complaint resolution, though major policies remain set at head office level.
What are the most challenging aspects of Retail Sales and Service work?
Handling difficult customers while maintaining professionalism proves most challenging, especially during busy periods or when dealing with complaints about issues beyond store control. The work also demands sustained energy across long shifts and the flexibility to cover unexpected absences or rush periods.
Is Retail Sales and Service work suitable for part-time hours?
Many positions are designed as part-time roles with flexible hours that suit students, parents, or those combining multiple jobs. Retailers often need staff for specific peak times, making part-time arrangements common, though full-time positions offer more stable income and benefits.