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200 Retail Sales and Service Jobs in Switzerland
A shift moves between answering questions at the counter, restocking shelves, and solving problems before customers notice them.
Average salary: CHF 54,101
Average salary
CHF 54,101
across 186 jobs
- Modeberater:in 80-100%
- Metro Boutique AG
- Spreitenbach, Switzerland
- CHF 45,000 – CHF 55,000

- Verkäufer*in
- H&M Group
- Zürich, Switzerland
- CHF 43,680 – CHF 49,920

- Verkäufer*in
- H&M Group
- Zürich, Switzerland
- CHF 50,400 – CHF 57,600

- Conseiller·e de vente H/F/X 30h
- H&M Group
- Lausanne, Switzerland
- CHF 49,200 – CHF 57,600

- Verkäufer/in in der Filiale Weinfelden
- JYSK
- Weinfelden, Switzerland
- CHF 48,000 – CHF 60,000

- Sales Agent
- Sunrise
- Switzerland
- CHF 55,000 – CHF 70,000

- Make Up Artist 80%
- The Estée Lauder Companies Inc.
- Bern, Switzerland
- CHF 55,000 – CHF 65,000

- Le Labo Sales Assistant 100% Zürich
- The Estée Lauder Companies Inc.
- Zürich, Switzerland
- CHF 55,000 – CHF 65,000

- Lehrling im Einzelhandel
- HOFER
- Carinthia
- €1,400 – €2,000

- Lehrling im Einzelhandel
- HOFER
- Carinthia
- €1,400 – €2,000

- Lehrling im Einzelhandel
- HOFER
- Carinthia
- €1,400 – €2,000

- Sales Advisor - Südpark Klagenfurt
- H&M Group
- Klagenfurt am Wörthersee
- €27,012

- Conseiller·e de vente
- H&M Group
- Genève, Switzerland
- CHF 48,000 – CHF 54,000

- Sales Advisor
- H&M Group
- Neuchâtel, Switzerland
- CHF 50,304

- Verkäufer/in 80% in der Filiale Wangs/Sargans
- JYSK
- Switzerland
- CHF 55,000 – CHF 65,000

- Verkäufer*in befristet 50-70% TopShop Thusis
- fenaco Genossenschaft
- Switzerland
- CHF 48,000 – CHF 57,600

- Conseiller de Vente
- SWAROVSKI
- Fribourg, Switzerland
- CHF 41,600 – CHF 52,000

- Client Advisor Retail, Zermatt 80-100%
- UBS
- Zermatt, Switzerland
- CHF 75,000 – CHF 95,000

- Kundenberater / Customer Experience Specialist
- Tesla
- Zürich, Switzerland
- CHF 65,000 – CHF 75,000

- Detailhandelsfachfrau/-mann (w/m/d), 60% - 80%
- Fressnapf Tiernahrungs GmbH
- Wohlen, Switzerland
- CHF 90,000 – CHF 110,000

- Modeberater/in 60%
- Bestseller
- Bern, Switzerland
- CHF 42,000 – CHF 48,000

- Modeberater/in 80%
- Bestseller
- Amriswil, Switzerland
- CHF 40,000 – CHF 50,000

- Flexible/r Modeberater/in 20-40%
- Bestseller
- Amriswil, Switzerland
- CHF 42,000 – CHF 48,000

- Conseillère de vente 80%
- Tally Weijl
- Valais, Switzerland
- CHF 42,000 – CHF 48,000

- Versicherungsberater:in für die Hauptagentur Sissach
- AXA
- Sissach, Switzerland
- CHF 85,000 – CHF 110,000

- Flexible Aushilfe
- Tally Weijl
- Sursee, Switzerland
- CHF 4,000 – CHF 4,500

- Conseiller(ère) de vente
- Rexel
- Renens, Switzerland
- CHF 65,000 – CHF 75,000

- Aushilfe
- PureGym Swiss
- Oftringen, Switzerland
- CHF 45,760 – CHF 52,000

- Sales Associate
- Richemont
- Lugano, Switzerland
- CHF 55,000 – CHF 70,000

- Sales Agent Genève Rue de Rive
- Sunrise
- Genève, Switzerland
- CHF 55,000 – CHF 65,000

- Sales Agent
- Sunrise
- Genève, Switzerland
- CHF 55,000 – CHF 65,000

- Estée Lauder Counter Coordinator 100% Manor Emmen
- The Estée Lauder Companies Inc.
- Emmen, Switzerland
- CHF 55,000 – CHF 65,000

- Weihnachtsaushilfe Chocolaterie Zürich Flughafen
- Läderach (Schweiz) AG
- Zürich, Switzerland
- CHF 43,680 – CHF 52,000

- Flexible Aushilfe (m/w/d)
- ONLY Stores Germany
- Regensdorf, Switzerland
- CHF 45,760 – CHF 52,000

- Verkäufer 60% Chocolaterie Bern Spitalgasse
- Läderach (Schweiz) AG
- Bern, Switzerland
- CHF 42,000 – CHF 48,000

- Weihnachtsaushilfe Chocolaterie Chur
- Läderach (Schweiz) AG
- Chur, Switzerland
- CHF 45,760 – CHF 54,080

- Weihnachtsaushilfe 80-100% Chocolaterie Basel Freiestrasse (befristet von November bis Dezember 2026)
- Läderach (Schweiz) AG
- Basel, Switzerland
- CHF 45,760 – CHF 52,000

- Modeberater Outlet Landquart
- Marc O'Polo
- Switzerland
- CHF 38,000 – CHF 46,000

- Client Advisor Retail, Riehen 40-60%
- UBS
- Riehen, Switzerland
- CHF 70,000 – CHF 85,000

- Augenoptiker:in
- Kochoptik
- Reinach, Switzerland
- CHF 60,000 – CHF 75,000

- Verkäuferin / Verkäufer k kiosk 8 Std.
- Valora Group
- Bern, Switzerland
- CHF 45,760 – CHF 52,000

- Mitarbeiter:in Verkauf Textil- und Badezimmerabteilung 60%
- IKEA
- Zürich, Spreitenbach, Switzerland
- CHF 48,000 – CHF 55,000

- Mitarbeiter:in Zweite Chance Markt
- IKEA
- Zürich, Switzerland
- CHF 42,000 – CHF 48,000

- Augenoptiker:in
- Kochoptik
- Basel, Switzerland
- CHF 50,000 – CHF 65,000

- Mitarbeiter:in Verkauf Textil- und Badezimmerabteilung 60%
- IKEA
- Spreitenbach, Switzerland
- CHF 44,000 – CHF 52,000

- Kundenberater 70% (m/w/d)
- Miele
- Spreitenbach, Switzerland
- CHF 60,000 – CHF 75,000

- Conseiller en Assurances et Prévoyance (h/f)
- Groupe Mutuel
- Delémont, Switzerland
- CHF 75,000 – CHF 95,000

- Weihnachtsaushilfe 60-80% Chocolaterie Basel Marktplatz (befristet von Oktober bis Dezember 2026)
- Läderach (Schweiz) AG
- Basel, Switzerland
- CHF 45,760 – CHF 54,080

- Weihnachtsaushilfe 60-80% Chocolaterie Solothurn
- Läderach (Schweiz) AG
- Solothurn, Switzerland
- CHF 45,760 – CHF 52,000

- Weihnachtsaushilfe im Lager 60-80% Chocolaterie Glattzentrum Wallisellen (befristet von Oktober bis Dezember 2026)
- Läderach (Schweiz) AG
- Wallisellen, Switzerland
- CHF 50,400 – CHF 61,200

Retail Sales and Service work involves helping customers find products, processing transactions, maintaining store presentation, and handling queries or complaints. The role includes operating point-of-sale systems, managing stock levels, demonstrating product features, and ensuring the shop floor stays organized throughout trading hours.
Employers typically look for strong communication skills, reliability, and the ability to work weekends or evenings. Most entry-level positions require no formal qualifications beyond basic numeracy and literacy, though some specialist retailers prefer product knowledge or previous customer-facing experience.
These roles exist across department stores, supermarkets, fashion outlets, electronics retailers, and independent shops. Positions range from sales assistants and shop floor staff to supervisors and department leads, with opportunities to progress into management or buying teams.
Retail Sales and Service jobs by city
- Mexico149
- Winnipeg65
- Brasília58
- Berlin57
- Rio de Janeiro56
- Paraná51
- São Paulo49
- Para46
- Budapest43
- Manaus42
- Goiás41
- Hamburg40
- Fortaleza40
- Valencia39
- London39
- Rome37
More in Sales
- Account Managers and Executives4953
- Retail Managers4606
- Non-Technical Sales2458
- Sales Managers2217
- Technical Sales2013
- Merchandising660
- Energy Sales171
Questions
Do I need previous experience to start in Retail Sales and Service?
Most entry-level positions require no previous experience. Employers typically provide on-the-job training covering till systems, product knowledge, and customer service procedures, making these roles accessible to school leavers and career changers.
What does a typical shift involve?
A shift includes serving customers at tills or on the shop floor, replenishing stock from the warehouse, tidying displays, answering product questions, and processing returns or exchanges. Tasks shift depending on store traffic, with quieter periods used for restocking and merchandising.
What hours do Retail Sales and Service roles usually require?
Most positions include weekend working, late evenings, and bank holidays when stores are busiest. Shifts may be part-time or full-time, often on rotating rotas that change weekly, with extended hours common during seasonal peaks.
How physically demanding is the work?
The work involves standing for most of the shift, lifting stock boxes, and moving between the shop floor and storage areas. Busy periods mean continuous activity with few opportunities to sit, and some roles require reaching high shelves or handling heavy deliveries.
What skills matter most in Retail Sales and Service?
Communication and patience matter most when dealing with diverse customers and resolving complaints calmly. Attention to detail helps maintain accurate stock records and cash handling, while adaptability allows staff to switch between tasks as priorities change throughout the day.
How does Retail Sales and Service differ from warehouse work?
Retail Sales and Service focuses on direct customer interaction and shop floor presentation rather than bulk storage and order fulfillment. The role requires people skills and product knowledge, whereas warehouse work emphasizes logistics, inventory management, and physical goods handling with minimal customer contact.
What progression opportunities exist in Retail Sales and Service?
Progression typically moves from sales assistant to senior sales roles, then supervisor and department manager positions. Experienced staff may transition into area management, visual merchandising, buying teams, or store management, with larger retailers offering structured development programs.
How much autonomy do Retail Sales and Service roles offer?
Entry-level positions follow established procedures for transactions, returns, and customer queries with limited decision-making authority. More senior roles gain autonomy over staffing, merchandising decisions, and complaint resolution, though major policies remain set at head office level.
What are the most challenging aspects of Retail Sales and Service work?
Handling difficult customers while maintaining professionalism proves most challenging, especially during busy periods or when dealing with complaints about issues beyond store control. The work also demands sustained energy across long shifts and the flexibility to cover unexpected absences or rush periods.
Is Retail Sales and Service work suitable for part-time hours?
Many positions are designed as part-time roles with flexible hours that suit students, parents, or those combining multiple jobs. Retailers often need staff for specific peak times, making part-time arrangements common, though full-time positions offer more stable income and benefits.