All jobsCustomer Service & Support
55 Customer Service & Support Jobs in Peru
Every shift brings different problems to solve and frustrated people to help through to resolution.
Average salary: PEN 30,137
Average salary
PEN 30,137
across 35 jobs
- Coordinador de Asistencias
- Assist Card
- Lima, San Isidro, Peru
- PEN 14,400 – PEN 19,200
- Store Support Associate
- The Home Depot
- Peru
- $33,280 – $37,440
- Analista de Experiencia de Polos
- Laureate Education
- Lima, Peru
- PEN 21,600 – PEN 30,000
- Cashier
- IIQAF
- Riyadh
- SAR 60,000 – SAR 72,000
- Call Center Agent
- IIQAF
- Riyadh
- SAR 60,000 – SAR 72,000
- Customer Service Representative (Bilingual: Italian/English)
- Concentrix
- Amman
- JOD 7,200 – JOD 10,800
- Content Moderator Advisor (Bilingual: Italian/English)
- Concentrix
- Amman
- JOD 4,200 – JOD 6,000
- Content Moderator Advisor (Bilingual: Spanish/English) - Amman
- Concentrix
- Amman
- JOD 4,200 – JOD 6,000
- Customer Service Representative
- Enovis
- Lima
- £23,000 – £28,000
- Customer Experience Supervisor
- CookUnity
- Lima, Peru
- PEN 42,000 – PEN 54,000
- Asesor Universal
- BBVA
- Peru
- PEN 16,800 – PEN 21,600
- Customer Service Representative
- Enovis
- Lima
- £22,000 – £26,000
- Customer Service Representative
- Enovis
- Lima
- £23,000 – £28,000
- Senior Customer Service Management
- GE Vernova
- Peru
- PEN 60,000 – PEN 90,000
- Senior Customer Service Management
- GE Vernova
- Peru
- PEN 120,000 – PEN 180,000
- Asesor Universal II - División Trujillo
- BBVA
- Trujillo, Peru
- PEN 21,600 – PEN 30,000
- Asesor Universal II - División Chiclayo Piura
- BBVA
- Piura, Peru
- PEN 14,400 – PEN 21,600
- Coordinador de Asistencias
- Assist Card
- Lima, San Isidro, Peru
- PEN 19,200 – PEN 26,400
- Customer Support Specialist (Incident Resolution)
- RateHawk
- Peru
- €9,000
- Servicio al Cliente | Multicanal
- Teleperformance
- Lima, Peru
- PEN 14,400 – PEN 18,000
- Rental Specialist
- Teleperformance
- Peru
- PEN 18,000 – PEN 24,000
- Customer Experience Supervisor
- CookUnity
- Lima, Peru
- PEN 42,000 – PEN 54,000
- Customer Operations Trainee
- Cabify
- Lima, Peru
- PEN 16,800 – PEN 21,600
- Tech Process Senior Specialist - Customer Support (Orion) - Search & Ads UI
- Google Operations Center
- Lima
- PHP 600,000 – PHP 900,000
- Coordinador de Asistencias
- Assist Card
- Lima, San Isidro, Peru
- PEN 14,400 – PEN 19,200
- Ejecutivo Junior de Servicios – Alimentos
- SGS
- Callao, Peru
- PEN 21,600 – PEN 30,000
- Website Onboarding Specialist
- Cloudbeds
- Argentina, Chile +2 more
- $14,400 – $21,600
- Account Manager
- Cloudbeds
- Argentina, Costa Rica +3 more
- $30,000 – $45,000
- Customer Experience Tech Expert
- Bold
- Lima, Peru
- PEN 26,400 – PEN 36,000
- Ejecutivo/a Servicio I – Limache
- Santander
- Limache
- CLP 6,600,000 – CLP 8,400,000
- Representante Financiero
- Interbank
- Lima, Peru
- PEN 15,600 – PEN 21,600
- Asesor de Fidelización
- astara
- Lima, Peru
- PEN 21,600 – PEN 30,000
- Ejecutivo Back Office
- ALS
- Arequipa, Peru
- PEN 21,600 – PEN 30,000
- Store Support Associate
- The Home Depot
- Peru
- $32,000 – $36,000
- Customer Service Representative
- Enovis
- Lima
- £26,000 – £32,000
- Coordinador de Asistencias
- Assist Card
- Lima, San Isidro, Peru
- PEN 21,600 – PEN 26,400
- Coordinador de Asistencias
- Assist Card
- Lima, Peru
- PEN 14,400 – PEN 19,200
- Gestor remoto
- BBVA
- Lima, Peru
- PEN 18,000 – PEN 30,000
- Auxiliar de Atendimento - Vale do Sereno - Nova Lima
- Bernoulli Educação
- Nova Lima
- BRL 21,600 – BRL 26,400
- Coordinador de Asistencias
- Assist Card
- Lima, San Isidro, Peru
- PEN 21,600 – PEN 26,400
- Gestor De Servicio Remoto
- Scotiabank
- Lima, Peru
- PEN 26,400 – PEN 36,000
- Asistente de Servicios Agencia Callao
- Scotiabank
- Callao, Peru
- PEN 21,600 – PEN 28,800
- Promotor de Servicios Agencia Larapa
- Scotiabank
- Cusco, Peru
- PEN 16,800 – PEN 21,600
- Intake QA Coordinator
- Tort Experts
- Colombia
- $9,600 – $14,400
- Asesor de WhatsApp
- Scotiabank
- San Isidro, Peru
- PEN 21,600 – PEN 26,400
- Supervisor de clientes comerciales e industriales
- SGS
- Chiclayo, Peru
- PEN 30,000 – PEN 42,000
- Digital Media Senior Associate - Customer Support (Titanium/Gold) - Video
- Google Operations Center
- Lima
- PHP 480,000 – PHP 720,000
- Supervisor de Banca Telefónica
- Interbank
- Lima, Peru
- PEN 30,000 – PEN 42,000
- Supervisor de Atendimento
- Rede D'Or
- Nova Lima
- BRL 42,000 – BRL 54,000
- Coordinador de Asistencias
- Assist Card
- Lima, San Isidro, Peru
- PEN 21,600 – PEN 30,000
Customer service and support roles involve answering inquiries, resolving issues, and building relationships across multiple channels—phone, email, chat, or social media. Employers typically look for strong communication skills, patience, product knowledge, and the ability to stay calm under pressure. These positions span contact centres, e-commerce companies, software firms, and service-based businesses, ranging from entry-level representative roles to senior customer success positions that involve account management and strategic client relationships.
Customer Service & Support jobs by city
- São Paulo61
- Cebu City59
- Bengaluru56
- Kolkata55
- Cairo52
- Manila50
- Barcelona48
- Mexico City48
- Colombia46
- Sofia40
- Lisbon39
- Tokyo38
- Berlin37
- Tbilisi36
- Gurugram35
- Belgrade34
Specialities in Customer Service & Support
Questions
What qualifications do I need to start in customer service?
Most entry-level roles require only a high school diploma or equivalent, with employers prioritizing attitude and communication ability over formal credentials. Many companies provide on-the-job training in product knowledge and systems. Previous retail, hospitality, or customer-facing experience helps but isn't always essential.
What does a typical day look like in a contact centre?
Days involve taking calls or messages in sequence, documenting interactions, and moving between different customer issues rapidly. Breaks are usually scheduled, and time between calls is minimal. The pace is steady and demands sustained focus and politeness across dozens of interactions.
How much time do I spend on the phone versus other channels?
This varies by employer and role. Some positions focus exclusively on phone support, while others rotate between calls, emails, live chat, and social media. Many modern roles blend channels, requiring agents to switch between them throughout the shift.
What skills matter most for progression in this field?
Listening carefully, problem-solving quickly, and staying patient under stress form the foundation. Communication clarity, product expertise, and the ability to document issues accurately open paths to team lead, quality assurance, or customer success roles. Emotional resilience and adaptability are equally valuable.
Can I work from home in customer service roles?
Remote work is increasingly common, though availability depends on the employer and role. Many companies offer hybrid arrangements or fully remote positions, particularly for chat and email-focused work. Some still require office-based shifts, especially for phone-heavy support teams.
How is customer service different from customer success?
Customer service typically reacts to problems customers bring—answering questions and fixing issues as they arise. Customer success is more proactive, involving regular outreach, training, and strategic account management to help customers achieve their goals. Success roles often require deeper product knowledge and longer-term relationship building.
What's the difference between a contact centre agent and a customer support specialist?
Contact centre agents usually handle high-volume, routine inquiries in a structured environment with defined scripts and processes. Support specialists typically manage fewer customers but with more complex or technical issues, requiring independent problem-solving and deeper product knowledge.
How stressful is this work?
Stress levels depend on call volume, customer temperament, and support available from your team and systems. Difficult interactions happen regularly, and time pressure is constant. Strong team dynamics, clear escalation paths, and realistic performance targets significantly reduce stress.
What training does an employer usually provide?
Most companies offer product training, system tutorials, and role-specific onboarding lasting days to weeks. Ongoing coaching, quality monitoring, and refresher training continue throughout employment. The depth varies—some roles involve comprehensive training, others minimal preparation before taking live contacts.
Where do customer service roles typically lead?
Common progression paths include team lead, supervisor, quality assurance analyst, training specialist, or customer success manager. Some move into product, operations, or business analysis roles. Staying in customer-facing work, moving into management, or shifting into related fields all remain viable options.