E-commerce Trading Executive

About the role:

This role sits at the heart of Dyson MEA's day-to-day direct eCommerce operations. The eCommerce Trading Executive is responsible for executing the trading agenda across Dyson.com markets in the region; ensuring NPD launches land on time, promotional activity is live and correct, site standards are maintained, and performance is tracked and reported consistently.

This is an execution-first role that requires someone highly organised, commercially curious, and comfortable working across multiple markets simultaneously. In the role you will thrive in a fast-moving environment, take genuine ownership of their tasks, and grow into broader commercial responsibilities over time.

Key Responsibilities:

Trading Execution & Calendar Management

• Work together with the eCommerce manager on the day-to-day trading calendar across all MEA .com markets: coordinating NPD launches, promotional go-lives, and key trade moments to ensure everything is delivered on time and to brief

• Brief distributor and platform teams on promotional mechanics: GWPs, bundles, discount codes, and exclusive windows, and confirm correct implementation before go-live

• Track daily and weekly trading performance across all relevant markets, flagging any underperformance, stock issues, or site errors to the Manager with a recommended action

• Maintain the trade plan and promotional calendar, keeping it current and shared with all relevant stakeholders ahead of each month

• Coordinate with the Traffic and CRM Manager to ensure trading activity is supported by the right media and lifecycle activation at each key moment

Site Operations & Content

• Ensure homepage consistency across all .com markets: correct hero banners, featured products, promotional messaging, and NPD placement in line with brand standards and markets’ priorities

• Manage content updates across distributor-operated .coms: briefing updates for product pages, category pages, and campaign landing pages, and checking quality before and after go-live

• Conduct regular site health checks across all markets: pricing accuracy, stock availability, broken links, outdated content, and any UX issues; and escalate to the relevant team for resolution

• Support the launch of new .com markets as the regional footprint expands, coordinating content readiness, testing, and go-live checks

Performance Tracking & Reporting

• Prepare the weekly trading summary for each market: units vs target, revenue, conversion rate, AOV, top and bottom SKUs; with clear commentary on key drivers and actions

• Track promotional spend vs budget across markets on a weekly basis, flagging any over or underspend to the eCommerce Manager

• Contribute to the monthly eCommerce trading review: preparing market-level performance slides and flagging challenges, risks, and upcoming priorities

• Monitor on-site consumer behaviour metrics: sessions, CVR, bounce rate, checkout drop-off; and identify improvement opportunities to escalate

Distributor & Partner Coordination

• Act as the day-to-day operational contact for distributor partners: coordinating content updates, resolving site issues, and following up on outstanding actions

• Ensure NPD assets, pricing, and product information are shared with distributor teams ahead of launch windows and track readiness against agreed timelines

• Support the eCommerce Manager in distributor performance reviews: preparing performance data, tracking actions, and following up on agreed next steps

Stock & Operations

• Monitor stock availability across all .com markets twice weekly; flag any SKUs at risk of going out of stock within 7 days and escalate to the relevant stakeholders

• Track sell-out rates by SKU and alert the team to slow-moving stock

• Coordinate with CS and logistics teams on fulfilment issues, delivery delays, and customer escalations that require operational intervention

About you:

Essential

• 3 to 5 years in eCommerce, digital retail, or online trading; with direct experience in a trading, operations, or merchandising role

• Strong organisational skills; able to manage multiple markets and workstreams simultaneously without dropping the detail

• Comfortable working with data; able to pull, read, and present trading performance metrics clearly and consistently

• Experience working on or with eCommerce platforms; either directly or through a briefing and coordination role with the merchandising or technical team

• Excellent communication and follow-through; able to brief external partners clearly and track actions to completion

• Self-starter mindset; takes ownership of tasks and flags issues early rather than waiting to be asked

Preferred

• Experience in the MEA or GCC region; familiarity with market dynamics, consumer behaviour, and the distributor operating model is an advantage

• Background in a premium consumer brand; electronics, beauty, or lifestyle

• Familiarity with enterprise eCommerce platforms such as SFCC or Magento

• Basic experience with analytics tools; Adobe Analytics, Google Analytics, or similar

#LI-AC1

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.