Associate Consultant

Let’s be unstoppable together!

Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.  We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work.  Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com.

Our Critical Sales Skills

At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business.

• Effectively Presents Solutions: Delivers tailored, compelling solutions that align with customer needs and drive action.
• Knows the Buying Influences: Identifies key decision-makers and understands their motivations and influence.
• Manages Buyer Indifference: Recognizes and explores customer hesitation to uncover new needs or opportunities.
• Understands Customer Needs: Operates as a recognized expert to articulate customer needs in the customer's business language and business context.
• Being Resilient: Bounces back from setbacks with composure and positivity; helps others stay productive during tough times.
• Manages Ambiguity: Stays focused and calm in uncertain situations; guides others through change.

What will you be doing?

You will support with providing data and insights consulting for a range of FMCG clients. Working closely with the wider team, you will help to improve efficiencies and drive growth through the use of analysis, insights, and actionable recommendations. This involves discussing business challenges and providing advice based on market trends, clients’ financial capabilities and other key organisational factors.

Job Responsibilities

Deliver Insight-Led Solutions

• Use Circana's proprietary platforms and tools to analyze market and consumer data and develop meaningful observations and recommendations.
• Support the creation of client-ready analyses, presentations, dashboards, and reports.
• Support the translation of complex datasets into clear, actionable insights that help clients make informed business decisions.
• Assist with identifying growth opportunities and emerging market trends relevant to client objectives.

Champion Client Success

• Work to support the delivery of high-quality databases, reports, and insights to clients accurately and on time.
• Assist with responses to client questions relating to Circana data assets, methodologies, segmentations, and measures.
• Proactively support clients in maximizing the value of Circana solutions and services.
• Assist in resolving data integrity issues and coordinate with internal teams to ensure timely resolution.

Build Strategic Relationships

• Develop productive relationships with client stakeholders through regular engagement and responsiveness.
• Understand client business challenges through questioning, active listening, and ongoing dialogue.
• Support senior team members in deepening client partnerships and identifying opportunities to expand engagement.

Utilise Sales Tools and Platforms

• Provide technical support to clients using Circana software and platforms, including setup, training, troubleshooting, and retrieval support.
• Maintain client activity records, opportunities, and engagement details within CRM systems.
• Leverage Circana's analytics and reporting tools to support client business reviews and solution delivery.

Collaborate Cross-Functionally

• Partner with Client Service, Analytics, and Consulting teams to deliver integrated client solutions.
• Contribute to cross-functional initiatives that improve client experience, operational efficiency, and service quality.
• Share client feedback and market intelligence with internal stakeholders to help enhance products and services.

Drive Commercial Awareness

• Maintain awareness of client contractual commitments, deliverables, and service obligations.
• Support quote generation, proposal development, and billing-related processes.
• Assist in identifying opportunities to expand Circana's products and services within existing client accounts.

Requirements

• Tertiary qualification in Business, Commerce, Marketing, Economics, Analytics, or a related discipline (preferred)
• 1-2 years of experience in insights, analytics, category management, consulting, market research, sales support, or a client-facing commercial environment
• Demonstrated analytical and problem-solving skills with the ability to interpret data and communicate insights effectively
• Demonstrated ability to build relationships and communicate confidently with internal and external stakeholders
• Strong organisational skills with the ability to manage multiple priorities and deadlines
• Proficiency in Microsoft Excel and PowerPoint; experience with data visualisation, analytics, or business intelligence platforms is advantageous
• Strong problem solving skills, with a curiosity to understand the ‘why’

Circana Behaviours

As well as the technical skills, experience and attributes that are required for the role, our shared behaviours sit at the core of our organisation. Therefore, we always look for people who can continuously champion these behaviours throughout the business within their day-to-day role:

• Stay Curious: being hungry to learn and grow, always asking the big questions
• Seek Clarity: embracing complexity to create clarity and inspire action
• Own the Outcome: being accountable for decisions and taking ownership of our choices
• Centre on the Client: relentlessly adding value for our customers
• Be a Challenger: never complacent, always striving for continuous improvement
• Champion Inclusivity: fostering trust in relationships engaging with empathy, respect, and integrity
• Commit to each other: contributing to making Circana a great place to work for everyone

Location

This position can be located in the following area(s): Melbourne.

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