Logistics Support Specialist

About this Position

Are you passionate about logistics and supply chain operations? Do you enjoy working in a dynamic environment where no two days are the same? Are you a proactive problem-solver who thrives on collaboration and fast decision-making?
If so, join our team as a Logistics Support Specialist.

In this role, you will support the Logistics team by ensuring the smooth coordination of transportation, warehouse operations, and logistics processes. Acting as a key link between internal stakeholders and external partners, you will contribute to operational excellence while helping drive continuous improvement initiatives.

What you´ll do

• Coordinate with freight forwarders on transportation issues, urgent deliveries, and operational challenges to ensure smooth logistics operations.
• Collaborate closely with Warehouse and Customer Service teams to resolve logistics-related issues and maintain a high level of service.
• Communicate with Supply Chain Planning teams when required to support efficient planning and execution of logistics activities.
• Support transport planning activities for both inbound and outbound shipments.
• Coordinate ADR transports and ensure compliance with all relevant regulations and safety requirements.
• Prepare export documentation and liaise with customs brokers to facilitate international shipments.
• Support the creation, maintenance, and implementation of logistics master data.
• Monitor and support Delivery On Time performance (POT-C) and contribute to achieving service level targets.
• Assist with overall logistics cost controlling activities and provide support in identifying efficiency opportunities.
• Manage and coordinate logistics and transportation complaints for the Westerlo site, ensuring timely resolution and follow-up.
• Participate in projects aimed at improving logistics processes, increasing operational efficiency, and reducing costs.
• Build strong working relationships with internal stakeholders including Customer Service, Supply Chain, and Warehouse teams, as well as external partners such as freight forwarders, drivers, customs brokers, and production sites worldwide.

Additional information: this position is 100% site-based in Westerlo and remote work is not possible. We operate on a 40-hour work week, and the Logistics department ensures coverage during warehouse operating hours from 8:00 a.m. to 4:30 p.m..

What makes you a good fit

• You have a strong interest in logistics and supply chain management.
• You possess knowledge of logistics principles and processes, including Incoterms, CMR, ADR, customs procedures, and international transportation.
• You are comfortable working in a fast-paced and highly dynamic environment where priorities can change quickly.
• You demonstrate strong problem-solving skills and can react effectively to unexpected situations.
• You are proactive, flexible, and capable of managing multiple priorities simultaneously.
• You have excellent communication skills and enjoy collaborating with a wide range of stakeholders across different functions and countries.
• You are organized, detail-oriented, and committed to delivering high-quality work.

Some perks of joining Henkel

• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• Goup Insurance / Hospitalization insurance
• Meal vouchers
• Travel allowance

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.