Assistant, CMA Customer Funds Germany

Job Purpose

The role supports Customer Funds activities, including processing of invoices related to Customer Marketing Agreements (CMAs) and ensuring accurate financial postings. It contributes to reliable financial data, timely execution of activities, and effective handling of customer fund transactions.
The position also participates in process improvements and supports operational initiatives within the Customer Funds function.

Key Responsibilities

• Process invoices related to Customer Marketing Agreements (CMAs) accurately and in a timely manner
• Responsible for delivering high quality services to key customers (who include Customers, Employees, Executives, Regulatory Bodies, etc.)
• Collaborate with BU and ISS teams to ensure smooth and efficient daily operations and resolve issues
• Ensure correct financial posting and maintenance of Customer Funds data in relevant systems (e.g. SAP)
• Validate supporting documentation and ensure compliance with approvals and company policies
• Proactively improves the quality of end-to-end processes through identification and resolution of issues and continuous improvement
• To gather data requested by audit teams during financial and SOX audits
• Provides support and advice on CMA processes and team members where required
• Ensures that CCEP policies are adhered to (e.g. approvals, financial guidelines, etc.)

Key Stakeholders

• Internal: BU, CTC and other ISS teams
• External: Customers

Experience required

• Experience in a multinational organization and/or Shared Services environment with a good business acumen
• Ability to assess a problem and escalate it to the appropriate level
• Good Excel skills. ERP experience desirable, preferably SAP

Language Capability & expert level

• English, German

Education & Qualifications required

• Bachelor’s Degree in finance or similar

Capability required & Expert level

• Analytical Thinking - Foundational
• Relationship Management - Foundational
• Collaborative Influencing - Foundational
• Finance Operations and Accounting - Foundational
• Process Excellence – Foundational
• System Literacy – Intermediate

Behavioural Capabilities

• Strong focus on providing the highest level of customer service
• Excellent communication & interpersonal skills
• Strong team player
• Time management, planning and organization