HR Shared Services Coordinator

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world’s most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers

WHY DUPONT

At DuPont, we are working on things that matter: whether it is providing clean water to more than a billion people, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. If you would like to be part of a premier multi-industrial company that is delivering sustainable solutions that bring real purpose and value, we would love to hear from you.

ABOUT THE ROLE

The DuPont HR Service Center in Asturias is looking for a Human Resources Service Center Analyst to join the team. This role is fully dedicated to providing HR operational and administrative support to an external client under the Transitional Services Agreement (TSA), ensuring accurate and timely service delivery in line with established processes, service standards and compliance requirements.

KEY RESPONSIBILITIES

• Provide day-to-day HR support through case management tools, email and other service channels, ensuring a high-quality employee and manager experience.
• Administer HR processes related to employee lifecycle events, including new hires, employee data changes, transfers, promotions, exits and other HR transactions.
• Process and maintain confidential HR data accurately, ensuring compliance with internal policies, data privacy requirements and applicable local regulations.
• Support payroll-related activities, including preparation and validation of monthly inputs, variable elements, payroll templates, special payments and benefit contribution data.
• Coordinate with payroll, local HR, managers, recruiters, vendors and other stakeholders to resolve queries and ensure timely completion of HR processes.
• Administer employee benefits, terms and conditions, TPV processes and HR-related invoices, working with internal teams and external providers when required.
• Prepare reports, maintain documentation and contribute to knowledge management to ensure processes are clear, consistent and up to date.
• Identify opportunities to improve processes, increase efficiency and enhance service quality within the HR Service Center.
• Participate in or support HR projects and continuous improvement initiatives related to the role’s area of responsibility.

REQUIRED QUALIFICATIONS AND EXPERIENCE

• Proficiency in English. Additional languages would be considered an asset.
• One to two years of relevant experience in HR operations, HR administration, payroll support, shared services or a similar environment.
• Strong knowledge of employee benefits in Spain, including related administrative processes and provider coordination.
• Strong attention to detail and ability to handle confidential information with discretion and professionalism.
• Excellent research, analytical and problem-solving skills.
• Ability to organize workload, prioritize tasks and meet strict deadlines, particularly in payroll or time-sensitive HR processes.
• Ability to process a high volume of detailed work accurately within short timeframes.
• Good working knowledge of Microsoft Office 365. Proficiency in Workday is required.

KEY SKILLS AND COMPETENCIES

• Customer focus and ability to build sustainable working relationships.
• Clear written and verbal communication skills.
• Teamwork and collaboration across functions and geographies.
• Flexibility and ability to adapt to changing priorities.
• Accountability, ownership and drive for results.
• Continuous improvement mindset and willingness to learn.

WHAT WE OFFER

You will join a collaborative HR Service Center team where accuracy, service mindset and continuous improvement are essential. This role offers the opportunity to work closely with HR colleagues, payroll teams, managers and external partners, contributing to reliable HR service delivery in a dynamic and international environment.

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DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.