Admissions Coordinator

Wingate at Silver Lake - SNF Schedule: Part Time WEEKENDS ONLY
Salary: Up to $40 an hour

Hybrid Position

SNF Experience Preferred

Your Career. Your Calling. Our Commitment to Exceptional Care.

At Wingate Living, we're more than just senior living--we're builders of lifestyles, friendships, and communities you'll be proud to be part of. As a family-owned company with over 30 years of experience throughout Massachusetts and Rhode Island, we offer a unique blend of healthcare and hospitality through a full continuum of premier services.

Job Purpose:

We are seeking a dedicated Clinical Liaison/Admissions Coordinator to coordinate patient admissions, ensure seamless communication between healthcare providers, and advocate for patient needs. The ideal candidate will have a solid healthcare background, strong relationship-building skills, and the ability to navigate complex systems to deliver high-quality, patient-centered care

Essential Duties and Responsibilities:

• Manage and direct the admissions process with referrals which include hospitals, Doctors’ offices, nursing homes, and other related businesses according to established policies and procedures.
• Screen and accept referrals timely with the understanding that outliers are to be reviewed by the Administrator/DON.
• Obtain Insurance Authorization when necessary
• Complete all necessary admission paperwork including daily communication protocols
• Coordinate with nursing and housekeeping staff to update bed availability, and ensure rooms are clean, labeled, and ready for potential admissions.
• Ensure all admissions-related documents are uploaded into the medical records system.
• Maintain updated bed availability and daily census.
• Communicate special needs of new admissions to staff ensuring a smooth transition.
• Maintain knowledge of Medicare and Medicaid regulations.
• Conducts tours to effectively present the center and convert prospective residents.
• Promotes a high standard of customer service and satisfaction, including staff education, service improvement initiatives, and a commitment to person-centered care.
• Adheres to all company policies, procedures, and standards of conduct, reporting any concerns as appropriate.
• Performs additional duties as assigned.

Position Requirements:

• Marketing and sales experience preferred. Strong written and verbal communication skills, with the ability to deliver effective presentations.
• Demonstrated ability to build professional relationships and convert inquiries into customer relationships through effective communication, including phone-based outreach.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and able to quickly learn specialized systems and applications.
• Working knowledge of healthcare reimbursement programs preferred.
• Strong organizational, time management, and documentation skills, with the ability to prioritize and manage multiple tasks effectively.
• Ability to handle sensitive information with confidentiality and professionalism.
• Self-motivated and goal-oriented, with the ability to work both independently and collaboratively.
• Flexible and adaptable schedule to meet the demands of admissions and business needs.

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