Senior Business Development Executive

Business Development

· Support onboarding activities for new partners including documentation, due diligence coordination and go-live support.

· Conduct regular partner visits to strengthen relationships and increase transaction volumes.

· Identify new business opportunities, remittance corridors and potential strategic partnerships.

· Identify and onboard new Exchange Houses, Banks and Financial Institution partners in Jordan.

· Conduct commercial negotiations and support agreement execution with prospective partners.

· Support regulatory documentation and onboarding requirements in coordination with Compliance.

· Assist in executing pricing, promotional campaigns and market activation initiatives.

· Support DPB, DTB & CB referral programs initiatives within the assigned market.

Partner Management

· Monitor partner transaction trends and report business opportunities to the Head of Originating Markets.

· Assist partners in resolving operational issues by coordinating with Client Services, Operations and Compliance.

· Ensure partner branding, marketing materials and promotional activities are maintained across branches.

· Support periodic Business Reviews (QBRs) with partner management.

Commercial & Market Intelligence

· Collect competitor pricing, commission structures and market intelligence.

· Monitor customer behavior, corridor trends and migration opportunities.

· Assist in implementation of corridor-specific promotional campaigns.

· Monitor Jordan remittance market developments, competitor activities and regulatory changes.

· Identify opportunities for corridor expansion, correspondent banking and digital payment solutions.

Operations & Governance

· Coordinate with Finance and Treasury regarding funding requirements and settlement follow-up.

· Escalate partner operational issues, system disruptions and customer complaints promptly.

· Support business continuity activities during service disruptions.

· Coordinate implementation of new API integrations and operational enhancements with Product, Technology and Operations teams.

· Support business continuity planning and service recovery activities across Jordan partners.

· Ensure all customer and partner interactions comply with AML/CFT and regulatory requirements.

· Maintain accurate CRM records, visit reports and business activity trackers.

· Prepare weekly and monthly activity reports for the Head of Originating Markets.

Requirements

Graduate from University, preferably in Business Administration, Banking, Finance, Marketing or a related discipline.

1. EXPERIENCE

Candidate must be based in Jordan and must have a minimum of 6 years of Banking, Exchange House or FinTech experience with at least 4 years in Business Development or Relationship Management along with following requirements

· Working knowledge of Cross Border Payment industry.

· Knowledge of Exchange House business operations.

· Basic understanding of correspondent banking and international payment processes.

· Knowledge of AML/CFT and sanctions requirements.

· Experience in partner relationship management.

· Strong negotiation and presentation skills.

· Proficiency in Excel and PowerPoint.

· Arabic and fluency in English is required; preference may be given to a Jordanian national with strong local market knowledge.