Assist the Team Leader in driving growth within the existing portfolio by achieving budget targets, identifying and developing new business opportunities with current merchants, promoting cross-selling initiatives, and delivering exceptional customer service to both internal and external stakeholders.

Added,
8/27/2026

Closing Date,

Job Reference Number req262

+(230) 203 6800

Generic Location.MUS

career@cim.mu

Analyst - Payment Acquiring (Portfolio Management)

Assist the Team Leader in driving growth within the existing portfolio by achieving budget targets, identifying and developing new business opportunities with current merchants, promoting cross-selling initiatives, and delivering exceptional customer service to both internal and external stakeholders.

Added
8/27/2026

Closing Date,

Job Reference Number
req262

+(230) 203 6800

Generic Location.MUS

career@cim.mu

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Responsibility

• Grow and develop the merchant portfolio by identifying opportunities and promoting relevant payment solutions and services.
• Build strong, collaborative relationships with merchants and stakeholders to support business growth and customer satisfaction.
• Contribute to the achievement of sales, revenue, and profitability targets through effective account management and commercial planning.
• Support merchant onboarding, application processing, and account set-up to ensure a smooth customer experience.
• Maintain accurate sales records, monitor merchant performance, and provide regular updates on opportunities and progress.
• Ensure compliance with onboarding, KYC, regulatory, and organisational requirements.
• Collaborate with internal and external stakeholders to deliver customer-focused solutions and positive business outcomes.
• Demonstrate professionalism, accountability, and a commitment to continuous improvement and operational excellence.
• Follow organisational, industry, and regulatory policies and procedures.
• Deliver customer-focused outcomes and support day-to-day operational effectiveness.
• Build positive, respectful, and inclusive relationships with colleagues and stakeholders.
• Demonstrate integrity, accountability, initiative, and professionalism while working independently and collaboratively.
• Contribute to team and business objectives and support additional responsibilities as required.

Profile

• Degree in Banking, Sales, Marketing, or a related field, or equivalent relevant experience.
• Experience in merchant acquiring, business development, or a related commercial role.
• Experience within the banking or fintech sector would be an advantage.
• Valid driving licence, where required for the role
• Demonstrate a proactive approach to business development and relationship management.
• Build and maintain a strong pipeline of opportunities to support business growth.
• Communicate effectively and build positive relationships with a diverse range of stakeholders.
• Deliver high-quality customer experiences through professional and responsive service.
• Apply knowledge of payment and lending products to support customer and business needs.
• Follow KYC, AML, compliance, and industry standards in all activities.
• Use relevant digital tools and data insights to monitor trends and support informed decision-making.

About Us

We nurture and support our talents providing them a dynamic, exciting,
value-driven and inspiring work environment to allow each individual to grow and embrace a unique and rewarding career.

Profile

Corporate culture is derived from the people that create it. Our people are at the heart of our business strategy and success. We focus on equal employment opportunity, diversity and inclusion in our recruitment process, making sure that we attract candidates from all backgrounds. We provide our people with a variety of tools — enriching professional experiences, daily coaching, and productive feedback — to help them make their professional lives productive and enjoyable.

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We believe in equal opportunities

Cim Finance is committed to cultivating an inclusive and equitable workplace
where everyone feels valued and empowered to grow. We welcome individuals
from all backgrounds, identities, abilities, and life experiences. Diversity
strengthens us. It fuels innovation, drives success, and enriches our collective
experience. We are dedicated to providing our team with the support, resources,
and opportunities they need to achieve their full potential.

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