IT Service & Procurement Operations Specialist

Job ID

518957

Posted since

31-Aug-2026

Organization

Smart Infrastructure

Field of work

Information Technology

Company

Siemens, S.A. de C.V.

Experience level

Experienced Professional

Job type

Full-time

Work mode

Hybrid (Remote/Office)

Employment type

Permanent

Location(s)

• Guadalajara - Jalisco - Mexico
• Zapopan - Jalisco - Mexico

Build your expertise beyond procurement.

Are you experienced in purchasing operations and ready to expand your career into IT services, cost management, forecasting, and process automation?

We are looking for an IT Service & Procurement Operations Specialist who will help ensure that IT services, software licenses, subscriptions, and vendor-related purchases run smoothly from request to renewal.

This role is a great opportunity for someone with a Buyer, Operational Buyer, or Procurement Specialist background who enjoys working with customers and suppliers, keeping operations organized, and solving day-to-day challenges — while developing new capabilities in digital and financial operations.

What You'll Do

Procurement & Purchase Order Operations

• Create, process, validate, and follow up on purchase requisitions and purchase orders for IT services, software licenses, subscriptions, and vendor services.
• Track orders, approvals, costs, renewals, and license expiration dates.
• Provide clear and timely status updates to internal customers.
• Coordinate with suppliers and cross-functional teams across Procurement, IT, Finance, and the business.
• Help resolve purchase order discrepancies, invoice inquiries, supplier concerns, and service-related issues.
• Ensure purchasing activities are completed in line with applicable procurement processes and contractual requirements.

IT Service & Vendor Coordination

• Maintain accurate information related to vendors, services, license quantities, costs, ownership, and renewal schedules.
• Support renewals for IT services, software subscriptions, and vendor agreements.
• Review quotations and coordinate the approvals or changes required to keep services running smoothly.
• Proactively follow up on upcoming renewals and purchasing activities to help prevent service interruptions.
• Build effective relationships with internal customers and external suppliers.

Cost & Forecasting Support

• Support the operational tracking of IT service costs and related financial information.
• Assist with forecast updates and maintain accurate cost, billing, and allocation data.
• Partner with different stakeholders to improve visibility and reliability of financial and operational information.
• Develop your knowledge of cost management and forecasting as part of the role.

Process Improvement & Automation

• Identify opportunities to simplify and digitalize operational processes.
• Help create easier ways for internal customers to access purchasing, cost, and service information.
• Look for opportunities to reduce manual follow-up and improve visibility through automation.
• Contribute ideas and improvements as processes and services continue to evolve.

What You'll Bring

• Bachelor’s degree in Business Administration, Supply Chain Management, Finance, Information Technology, or a related field.
• Experience as a Buyer, Operational Buyer, Procurement Specialist, or in a similar purchasing or procurement operations role.
• Hands-on experience creating and following up on purchase requisitions and purchase orders.
• Experience collaborating with internal customers, suppliers, and cross-functional stakeholders.
• Familiarity with SAP or similar procurement/purchasing platforms is a plus.
• Good Microsoft Excel skills.
• English proficiency to confidently collaborate with international stakeholders.
• Strong organization, follow-up, communication, customer orientation, and problem-solving skills.

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and transform the everyday with us.

*Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.