RTM Clerk

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PURPOSE

To capture, process, and dispatch all damaged, redundant, and expired stock to suppliers, ensuring accurate stock control and minimising losses while supporting efficient warehouse and store operations.

QUALIFICATIONS & EXPERIENCE

• National Senior Certificate (Grade 11/12)
• Minimum 2 years’ retail or receiving experience

ADVANTAGEOUS

• Experience in receiving or retail administration
• Knowledge of ARCH system and stock processes
• Understanding of invoicing and supplier processes

KEY RESPONSIBILITIES

Returns (RTM) Processing

• Receive damaged, expired, or redundant stock and process returns
• Sort stock according to suppliers and categories
• Prepare and submit claims to suppliers

Stock Control & System Management

• Capture stock movements on the ARCH system
• Transfer stock from sales floor to RTM cage
• Separate returnable stock from waste

Documentation & Compliance

• Maintain accurate records of returns and claims
• Ensure all documentation is signed and verified
• Align physical stock with system records

Dispatching & Coordination

• Prepare returned stock for dispatch to suppliers
• Verify quantities with drivers and receiving controllers
• Ensure proper sign-off on all returned goods

Housekeeping & Safety

• Maintain cleanliness and organisation of RTM areas
• Ensure compliance with health and safety standards

Closing Date: 08 September 2026

O&L - a Great Place to Work.

Applicants meeting our requirements are invited to apply. O&L Group of Companies is an Equal Opportunity Employer.

"This position is subject to a pre-employment screening and vetting process, and by applying for this position, applicants acknowledge that they are aware that the Company reserves the right to carry out screening and pre-employment vetting for all shortlisted applicants. Certificate of Conduct issued by the Namibian Police (not older than 6 months) may be required from all shortlisted applicants."

Requisition ID: 5970