Business Platforms Manager

Trade Me Role Description

At Trade Me, we're about connecting Kiwi to create the life they want. Whether it's the big things like finding a home, a job, a car or growing their business, or the smaller things, like finding that right bedside table or parting ways with some old stuff. At Trade Me our vision is to be the place where Kiwi look first.

Agentic AI is changing the way we work - not just in Engineering, but all across Trade Me. This role provides the focused people leadership and platform ownership necessary to meet growing demand for AI-powered tools, ensuring coherent strategy, faster decision-making, and reduced cognitive load.

Here is what you can expect from this role:

• Lead the safe, responsible, and effective adoption of AI-powered internal tools and workflows in line with our AI-First direction.
• Take responsibility for the operations, enhancements, and strategic architectural decisions of our AI workflow and B2B CRM platforms.
• Serve as the people leader for two or more engineering squads, managing recruitment, onboarding, performance, and professional development.
• Collaborate with senior leaders across Trade Me to align strategic platform decisions with overall business needs and platform principles.
• Adhere to the Platform as a Product framework to deliver value in slices, partnering with the Senior Technical Product Owner to align engineering effort with priorities.
• Lead change management for sales teams to ensure maximum value is extracted from our CRM platform.

What you will bring to our team:

• 5+ years in a leadership position, with at least 3 years of line management and 1+ year managing 10+ direct reports.
• 3+ years working with delivery teams and 1+ year managing change within an organisation or programme of work.
• Proven experience leading technical teams in an agile environment by promoting autonomy, pragmatism, and commitment.
• Demonstrable comprehension of various AI workflow platforms available in the market and their relative benefits.
• Comprehensive knowledge of sales processes and their interrelationship with CRM systems.
• Exceptional communication, facilitation, relationship-building, and performance management skills.

You'll have the best time working at Trade Me, and this is why:

#AI and Tech: We live and breathe AI in our daily tasks. We value curiosity and an open mind towards new tech, offering dedicated AI skilling to help you grow and thrive in a fast-changing landscape. #Flexibility: Flexibility means different things to different people and we support you to find what works, including a home office set up and utilities allowance. We value team connection and come together in person on Monday and at least one other day a week. #Wellness: Being your best self means caring for your physical and mental wellbeing, we offer lots of resources to help you along the way.

#Leave: We support you with leave when you need it, including 5 days of wellness leave each year and 10 days of sick leave from day 1.

#Social: Nothing beats getting together to have some fun and celebrate our success. Join us in the office on payday for company paid lunches. Regular Friday drinks and nibbles, annual Trade Me company awards, celebrations and more.

#Learning: Whether it's on the job, formal training, or mentoring, you'll grow with us from Day 1. We're big on internal mobility and look to our own talent first for new opportunities.

We know some candidates can be reluctant to apply for roles if they feel they don't 'tick all the boxes'. If you're excited about this opportunity, we'd still really like to hear from you so please send us your resume and a short cover note outlining the “Why”.

Trade Me is an INZ accredited employer. We truly value diversity and embrace a flexible workplace where people are encouraged to achieve their potential.

Check out the job description for this role [here](https://trademe.csod.com/clientimg/trademe/jobAdUploads/Business Platforms Manager.pdf).