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Hotel Porter / Driver

Are you passionate about delivering outstanding guest experiences while enjoying a dynamic and rewarding hospitality career? As a key part of our team, you'll ensure that every guest enjoys a 5-star Queenstown experience. With your proactive attitude and warm professionalism, you’ll help create memorable stays by assisting with bespoke activities and experiences.

What You’ll Do:

  • Be the welcoming face of The Rees Hotel, assisting guests with check-in, luggage, and local recommendations
  • Promote and arrange activities and experiences tailored to guests’ preferences
  • Safely operate our guest shuttle and other company vehicles
  • Ensure all guest needs are met in a friendly, timely, and professional manner, delivering the personalized service we’re known for
  • Overnight support is expected as part of the role.

What We’re Looking For:

  • A great communicator with a passion for people and a keen sense of hospitality
  • Full, clean driver’s licence (Passenger Endorsement is a bonus)
  • Ability to work independently, while thriving in a fast-paced environment
  • Prior experience in front-of-house roles at high-end properties is beneficial but not essential – we value personality, adaptability, and enthusiasm
  • Knowledge of the local area is a huge plus – share your insights!
  • Strong English skills; a second language is a bonus for our diverse guests
  • Competent with computers; experience using PMS systems is a bonus
  • Flexibility with shifts, including weekends and holidays – perfect for those who love to balance work and life
  • Physically fit, with a high standard of grooming

Perks & Benefits:

  • Full-time, permanent role (minimum 30 hours per week guaranteed)
  • Be part of a company that values sustainability, with a strong focus on environmental and social responsibility
  • Uniform provided and free parking
  • Wellbeing initiatives, including our Employee Assistance Programme
  • Access to local famils to enhance your product knowledge
  • Additional benefits and rewards to sweeten the deal

Eligibility:
Applicants must hold a valid work visa to legally work in New Zealand.

Skills

  • Guest Services
  • Driving
  • Local Area Knowledge
  • Communication
  • Customer Service
  • Property Management Systems
  • Flexibility

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