ERP Supporter D365

We are looking for an ERP Supporter (D365) to join our Digital Operations team in Gdańsk. In this role, you will support our global organization, ensure high‑quality ERP performance, and help drive continuous improvement across our D365 Finance landscape. You will be part of a collaborative team dedicated to delivering efficient, customer‑focused digital support. 

Can You Help Us Shape a Long-Term Vision for Success and Positive Impact? We will enable and empower you to:

• Provide global D365 Finance support and ensure stable, reliable system performance

• Maintain documentation for business processes and knowledge articles

• Meet KPI goals and deliver customer‑focused Digital ERP support aligned with agreed service levels

• Follow best practices within Digital Operations and contribute to continuous improvement

• Seek effective solutions and knowledge from various sources to resolve issues efficiently

• Create and update documentation to support users and internal teams

• Ensure proper testing before releasing fixes to production

• Use Data Management to import/export data in D365

• Report significant achievements and challenges to your manager

What do you need to be successful in this role:

• High computer literacy and experience with Microsoft Dynamics AX 2009/2012 or D365 FO

• Minimum 3 years of ERP experience, preferably within D365 Finance

• SQL knowledge is a plus

• Great English skills (minimum B2)

• Strong problem‑solving skills and ability to work in a fast‑paced environment

Additionally, we are looking for you, who brings the courage to take risks, learn from failures, and continuously improve. A customer-oriented and proactive mindset, combined with a strong focus on delivering value and driving positive outcomes, is essential. Success in this role requires excellent communication and collaboration skills, with the ability to build strong relationships across teams and stakeholders. A results-driven approach, paired with strong organizational and prioritization skills, enables effective management of responsibilities and achievement of objectives. The ability to remain calm, focused, and adaptable in a dynamic environment is equally important, ensuring high performance while navigating change and competing demands.

What do we offer?

• Annual bonus.

• Private healthcare package (fully funded by the company).

• Group insurance.

• Benefits cafeteria, including a co-financed Multisport card.

• Access to the Hempel Academy learning platform.

• Additional holidays allowance.

• Hybrid working model (3 days from the office)

This role is a maternity cover until the end of 2027.

Does it sound like a match to you?

To apply for this position, please submit your application with a CV in English. We’re excited to welcome a new colleague to the Gdańsk office.

Application due

2026-09-09

Seniority Level

Associate

Job Functions

Information Technology

Industry

Chemicals

At Hempel, you’re welcomed to a global community of +7000 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other.

We’re on a mission to double our impact. To succeed, we need bright minds and team players. Which is why, from day one, your input, ideas and initiative are not only welcomed, but expected. In return, you will enjoy great opportunities for development in a growing global company – and be part of the solution by contributing to our global impact.

At Hempel, we are committed to everyone feeling safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work.  We believe that inclusion is key to innovation and by bringing together the most diverse perspectives and talents, we can achieve great things, together.