Guest Service Agent Reception

Job Description:
We are looking for a friendly, professional, and organized Receptionist to join our team. As the first point of contact for our guests, the ideal candidate will provide exceptional service, ensure smooth check-in/check-out processes, and handle all front desk operations with efficiency and a smile.

Key Responsibilities:

• Greet guests warmly and assist with check-in/check-out procedures
• Handle reservations, phone calls, and guest inquiries
• Manage front desk operations, including payments and billing
• Provide information about the hotel, services, and local attractions
• Coordinate with other departments to ensure guest satisfaction

Requirements:

• Previous experience in hospitality role is preferred.
• Strong communication and interpersonal skills.
• Fluent in English (additional language skills are a plus).
• Flexibility to work in shifts .

We Offer:

• Competitive salary and performance-based incentives.
• Ongoing training and professional development opportunities.
• A supportive and positive work environment.