Facility Digitization Coordinator, DART

Facility Digitization Coordinator, Uganda Data-Activated Architecture for Resilient Transition (DART)

About Palladium:

Operating in over 50 countries, Palladium is a global consulting and implementation company working in partnership with governments, businesses, investors, and communities to design and deliver solutions that create lasting positive impact. We address some of the world’s most complex challenges across infrastructure, economic growth and natural capital, health, energy, climate and environment, and digital transformation—strengthening systems, institutions, and markets to support inclusive and sustainable development. Our more than 2,100 staff worldwide work as trusted advisors across diverse contexts, combining deep technical expertise, implementation techniques, and innovative technology to deliver locally informed, client-focused solutions that help organizations achieve measurable, sustainable impact.

Palladium is part of GISI’s global family of companies, which aims to create solutions for the world’s most complex challenges. With annual revenues of $14 billion, GISI’s approximately 15,000 employees are engaged in projects across 100 countries worldwide providing construction, program/project management, and engineering consulting services.

Project Background:

Data-Activated Architecture for Resilient Transition (DART) supports the Ministry of Health (MOH) to strengthen and scale interoperable, fit-for-purpose digital health systems. The project supports facility digitization and EMR readiness; National Data Warehouse (NDWH) stabilization; data-center design and cybersecurity; Health Information Exchange (HIE) operations and priority integrations; workforce certification; survey modernization; responsible AI adoption; and service-delivery data reporting performance. The project is designed to build on MOH-owned systems, repositories, standards, and governance structures, with progressive transfer of capability to government and Ugandan institutions. Project period is anticipated 2026–2030, beginning with a six-month foundation phase.

Note: All positions are subject to award, final organizational design, and Palladium hiring procedures. Reporting lines may be adjusted during mobilization. “MOH” includes the responsible Directorate/Department of Health Informatics (DHI) and other government units as applicable.

Position Summary:

The Facility Digitization Coordinator manages DART’s facility-level digitization work, including site readiness, ICT infrastructure deployment, EMR implementation coordination, commissioning, asset management, user readiness, and maintenance arrangements at targeted Health Centre IV facilities. The position ensures facility technology, EMR deployment, connectivity, power, training, and support are sequenced as one operational package.

Location:

This role and project will be based out of Kampala, Uganda with national and regional travel as required. Candidates must have current work authorization in Uganda as visa sponsorship cannot be considered.

Reporting and Supervision:

• This role will report to the Country Lead, DART
• This role will supervisor 1-2 staff members

Primary Responsibilities:

• Coordinate joint facility readiness assessments, prioritization, specifications, bills of quantities, and wave plans for targeted HC IVs
• Coordinate delivery, installation, testing, commissioning, and site acceptance of computers, tablets, mini-servers, LANs, connectivity, peripherals, and power-backup integration
• Align facility installation waves with MOH-approved EMR deployment, configuration, testing, training, and go-live plans
• Coordinate regional ICT contractors, facility teams, MOH/DHI, district teams, and other partners to resolve readiness and implementation barriers
• Ensure all delivered assets are recorded in MOH asset registers and supported by warranty, maintenance, and lifecycle documentation
• Establish facility-level commissioning checklists, acceptance records, installation evidence, and issue escalation procedures
• Coordinate device management, spares planning, preventive maintenance, and handover arrangements
• Monitor deployment progress, site readiness, system uptake, and implementation risks; contribute to milestone evidence packs and quarterly reporting

Qualifications and Experience:

• Bachelor’s degree in health informatics, information technology, engineering, public health, project management, or related field
• At least 5 years of experience coordinating health-facility digitization, EMR deployment, ICT infrastructure, or large-scale field implementation
• Experience with facility readiness assessments, ICT procurement/deployment, asset management, and user training coordination
• Knowledge of EMR implementation, health facility workflows, connectivity, power constraints, and regional logistics is strongly preferred
• Strong project coordination, stakeholder management, problem-solving, and English communication skills

Applications will be accepted on a rolling basis. We encourage you to apply early as the position may close once a suitable candidate is found. Please note that only shortlisted candidates will be contacted.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.

Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual, or for any other circumstance, please email our team at accessibility@thepalladiumgroup.com and we will be in touch to discuss.

Safeguarding - We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.