Job Purpose

Responsible for managing the end-to-end Inbound import process for finished goods, from origin through customs clearance to warehouse delivery. Key stakeholders include 3PL’s, Sales Team and Logistics and Supply chain management team members.

Responsibilities:

Container Import process

• Coordinate with freight forwarders, clearing agents, shipping lines and transporters to ensure timely movement of shipments.
• Monitor shipment status, customs clearance, delivery milestones and ETAs, providing regular updates to Sales and internal stakeholders.
• Ensure accurate and timely Import related documentation, including invoices, packing lists, bills of lading and related documentation.
• Coordinate with warehouses to ensure timely receipt, accurate stock booking and resolution of quantity or documentation discrepancies.
• Identify and resolve shipment delays, clearance issues and operational exceptions, escalating potential supply risks where required.
• Contribute to process improvements, system implementations and supply-chain projects, including WMS, SAP and freight initiatives. Process owner for Inbound Imports on WMS/ SAP
• Avoid Demurrage Costs through liaising with 3PL’s and managing Import schedules
• Drive continuous improvement initiatives within the Inbound Import function to support cost and resource effectiveness
• In depth knowledge and understanding of SARS Customs regulation and provide guidance/ input to ensure compliance and cost effectiveness

Reporting

• Reporting (Power BI)- Container report (Weekly Basis)
• Daily KPI tracking to be published
• Attend to customer / Sales delivery queries

Administration

• Prepare invoices for MIGO and MIRO
• SAP system updates on master data
• Daily processing and filling of documentation i.e. POD’s
• WMS Super user

Qualifications & Experience Required

Education, Master, other certification:

• Relevant Degree or Diploma in Logistics/ Supply Chain Management/ Customs

Experience (years):

• Minimum 3-5 years relevant experience in logistics / outbound planning/ Import and customs

Technical Skills:

• Computer Literate: MS Word, Outlook & Excel (Intermediate level), Power BI
• In depth understanding Logistical functions (Transportation / Distribution/ Warehouse)
• SARS customs regulations
• SAP experience advantageous
• WMS experience advantageous

Behavioral Competencies:

• Taking Ownership
• Stakeholder Management (Internal and External)
• Good verbal & written Communication
• Relationship Management
• Problem Solving
• Attention to Detail
• Planning & Organizing, Analytical Skills