Core Business Application and Service Lead Engineer

At our company, we hold an uncompromising stance against mediocrity, committing ourselves to work that delivers audacious impact and is fueled by a pioneering spirit of continuous progress and innovation. This ambition is supported by leadership grounded in courage and clarity—ensuring alignment, accountability, and purpose in everything we do. Integrity shapes how we hire, recognize, and develop talent, with a focus on potential, ambition, and long term growth. Together, we operate with collective strength, prioritizing meaningful results over unnecessary rituals and navigating challenges with unity and resolve. Above all, we remain steadfast and resilient, never losing sight of our commitments and continuously pushing forward through complexity with determination and purpose to create a better life for all.

• Provide end to end support for the availability of Digital BSS systems and follow incident, change, availability, capacity, and other standard processes to ensure availability of the overall DBSS solutions.
• Study, analyze, and propose new developments like application software updates, security patching, new business solutions, etc. in response to stakeholders needs
• Collaborate to build change needs, feasibility testing and follow-up development activities with vendors (if applicable) and deploy new changes & patches in the BSS system in compliance with IT Change Management policy including various testing
• Raise operational problems, queries & concerns at Vendor interface through information-request/problem-report as per maintenance agreement
• Check the deliverables in the testing environment, implement change request, service request deliverables in “Production System”
• Manage and report DBSS product and promotions related changed and check end to end tracking of Product and development related deliverables.
• Generate and submit different fixed and ad-hoc reports like monthly reports, BTRC reports, revenue assurance supporting reports etc. based on stakeholders needs

Academic Qualification

• BSc in Computer Sciences and Engineering or Equivalent from any UGC approved university

Job Experience Required

• 6-8 years of relevant experience

Required Capabilities

• Advanced Knowledge of GSM technology, Telecom Revenue Management platforms
• End to end knowledge on BSS systems & Charging systems
• Basic Knowledge on RDBMS like Oracle and PL/SQL programming
• Basic Knowledge of Object-Oriented programing like Java, C# etc.
• Basic Knowledge of Operating Systems like Unix, Linux etc.
• Good Knowledge in UAT and Other software testing techniques
• Skilled in Solutioning/project management skill

Banglalink Digital Communications is one of Bangladesh’s leading telecom and digital service providers, committed to transforming the way people connect, communicate, and innovate. As a subsidiary of VEON, Banglalink combines global expertise with a deep understanding of local needs to deliver cutting-edge services to millions of customers across the country. Our Employer Value Proposition (EVP) is ‘Lead the Future’, and this is reflected in all levels of our organization. Our workplace is designed to inspire and empower individuals, creating an environment where ideas thrive, contributions are valued, and innovation flourishes. We encourage every team member to take initiative, explore new possibilities, and grow both personally and professionally in a fast-evolving digital landscape. At Banglalink, we are committed to foster a supportive and inclusive culture that celebrates diversity and encourages collaboration. We actively create opportunities for all individuals to succeed, while our learning initiatives and digital upskilling programs, ensure our people are equipped to excel in their careers and shape the future.

Banglalink is a place where innovation, agility, and understanding come together to create meaningful impact. Join us and be part of a team that’s reshape the future of connectivity and digital transformation.