Special Design Support Service Representative

Who We Are:
Price Industries Limited, North America’s leading manufacturer and distributor of air distribution products (www.priceindustries.com). The founding principles of Price have never changed – business integrity, first-class service, innovation and a commitment to people. Our dependable quality, reliable delivery, and knowledgeable follow-up service have made Price a market leader in supplying air distribution, critical controls, and noise control products.
After more than 60 years, Price remains a privately held family company with a deep heritage and commitment to innovation and service. Our long-standing vision, values, and the Price way of doing business are the cornerstones of our success.
We are a dynamic, progressive and innovative organization looking for new talent in our growing Winnipeg manufacturing facility. If you thrive on new challenges, and working in a friendly, team-driven environment, you should consider the following opportunity.
What You Can Expect:

Health and Dental - Employees and their families enjoy paid benefits covering an extensive list of medical and dental expenses and services.

Manulife Virtual Pharmacy - Access pharmacy services anytime, anywhere through the Manulife app, with eligible prescriptions delivered directly to your home.

Manulife Mental Health and Counselling Services - Access confidential mental health and wellness support through the Manulife app, with convenient options to book counselling, consultations, and guided programs all in one place.

Life and Disability - You will be provided with life insurance in a multiple of your salary with an option to purchase additional coverage.

Pension Matching Program - Invest in your future with each pay cheque through our Defined Contribution Pension Plan and we will match your contribution (up to 3% of your salary).

Wellness Reimbursement Program - Employees are eligible for a fitness centre or club membership reimbursement of up to $300 per year, this includes Fitness related App’s.

Personal and Professional Development - We are committed to helping you reach your potential through training and education.

Community Involvement - Generously supporting health, charities, youth, and education opportunities is our passion, and you’re invited to be a part of that.

• Our convenient Price Café offers free Tea and Coffee.

Specials Design Support Service Representative

Department: GRD, Production Support Service Group
Location: 638 Raleigh St., in-person
Reports To: Production Support Service Manager, GRD
The Specials Design Support Service Representative is responsible for providing accurate, timely and effective design and drafting support for Specials projects. The position works closely with Production, Sales, Estimating, Applications Engineering, Quality and other internal teams to develop manufacturing details, submittal drawings, design packages and other documentation required to successfully manufacture and support customer projects.
The position requires the ability to interpret customer and project requirements, develop practical and manufacturable design solutions, identify potential design or manufacturing issues, and provide timely technical support to internal and external stakeholders when required.
The successful candidate will demonstrate strong attention to detail, sound problem-solving abilities, effective communication skills and the ability to manage multiple priorities while meeting established quality, productivity and delivery expectations.
Key Results and Expectations
• Produce accurate, complete and manufacturable design and drafting packages in a timely manner.
• Provide prompt and professional design support to Production and other internal departments.
• Meet established departmental expectations for quality, productivity, timeliness and customer service.
• Review project requirements and identify potential design, manufacturing or documentation issues before work reaches Production.
• Ensure submittals, manufacturing details and design packages meet applicable company standards, procedures and customer requirements.
• Effectively communicate project status, delays, technical issues and potential concerns to the Team Leader and appropriate stakeholders.
• Work collaboratively with team members and cross-functional departments to resolve design and manufacturing issues.
• Take ownership of assigned work while recognizing when issues require escalation or additional technical support.
• Perform design and documentation reviews of other team members' work as directed by the Team Leader.
• Contribute to continuous improvement initiatives related to design processes, manufacturing methods, documentation and team workflows.
• Maintain a professional, cooperative and customer-focused approach when working with internal and external stakeholders.
Duties and Responsibilities
• Create, modify and maintain 2D and 3D CAD drawings and models using applicable design software.
• Process and compile manufacturing detail packages for Specials projects.
• Process and compile submittal drawings and design packages.
• Interpret customer requirements, specifications, drawings and other project documentation to develop appropriate design solutions.
• Review designs and drawings for accuracy, completeness, functionality and manufacturability.
• Provide design and technical support to Production relating to manufacturing issues, drawing discrepancies and design inquiries.
• Work with Production to investigate and resolve design-related manufacturing issues.
• Provide input regarding project feasibility, manufacturability and potential design concerns to Estimating and Applications Engineering.
• Communicate with Sales, Account Managers, Representatives and customers when required to clarify project requirements and assist with the resolution or routing of design-related requests.
• Provide Field Quality Report assistance to Quality when required.
• Review incoming design requests and determine the appropriate action, including completing the request directly or coordinating with another department or external resource.
• Identify incomplete, conflicting or unclear project information and obtain clarification from the appropriate source.
• Communicate project delays, priorities, technical concerns and other issues to the Team Leader in a timely manner.
• Perform peer reviews and verification of design work as directed by the Team Leader.
• Follow established design standards, procedures, work instructions and quality requirements.
• Maintain accurate project documentation and records.
• Participate in process improvement and problem-solving initiatives within the Design team.
• Assist with the development and maintenance of design resources, standards and documentation as required.
• Perform other duties and responsibilities as assigned.
Education and Experience Required
• Minimum Grade 12 education.
• Post-secondary education in drafting, design, engineering technology or a related discipline is preferred.
• Formal training or education in AutoCAD, SolidEdge or comparable CAD software is preferred.
• Minimum 1 year of experience in manufacturing, drafting, design or related technical environment.
• Previous experience working with sheet metal, fabricated products or other manufacturing processes is considered an asset.
• Experience interpreting engineering drawings, specifications and manufacturing documentation is preferred.
Skills and Abilities Required
• Ability to accurately read and interpret engineering and manufacturing drawings.
• Working knowledge of 2D and 3D CAD design principles.
• Strong understanding of design for manufacturability and practical manufacturing considerations.
• Strong problem-solving and analytical abilities.
• Ability to identify design issues and develop practical solutions.
• High level of attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Ability to effectively communicate technical information to both technical and non-technical individuals.
• Strong organizational and time-management skills.
• Ability to prioritize and manage multiple projects and deadlines.
• Ability to work independently while also functioning effectively within a team environment.
• Proficiency with Microsoft Office applications.
• Ability and willingness to learn new software, processes, products and manufacturing methods.
• Ability to work effectively with Production, Quality, Engineering, Sales, Estimating and other cross-functional teams.
• Strong commitment to quality, customer service and continuous improvement.

Should this excellent opportunity interest you, please submit your resume, including salary expectations.
We appreciate the interest shown by all applicants, however only those being considered for an interview will be contacted.
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.