Manager - Motor Finance Collections
- Tata Capital
- Ajmer, India
- INR 300,000 – INR 600,000
Key Deliverables:
Collection Activity
- Achieve assigned collection target through CREs assigned to them
- Achieve assigned target on KPA parameters
Customer Relationship
- Maintain constant touch with specific customer groups who are difficult to reach through CREs
- Visit and meet customers
Managing Team
- Manage the team of CREs
- Should align individual work and performance with the broader team to achieve mutual outcomes
- Makes sure self and team adheres to the team's expectations and guidelines, fulfils teams responsibilities and should demonstrate personal commitment to the team.
Document Management
- Ensure all collection documents are submitted correctly and on time
Audit Compliance
- Ensure strict audit compliance as per company norms for self and team
Managing Branch
- Ensure smooth functioning of branch collection without any issues
- Manage the repossession activity of the branch
Vendor Management
- Managing Vendors (Collection agency & Repo agency)
Education Qualification:
Graduate
Skills
- Collections Management
- Team Leadership
- Vendor Management
- Audit Compliance
- Customer Relationship Management
- Repossession Management
- Branch Operations
