Accounts Receivable Senior Officer - Collections

Job Title: Accounts Receivable - Senior Officer - Collections
MILACRON INDIA PVT LTD | Coimbatore | Night Shift (US Process) Full-Time | Permanent Role Department: Finance & Accounting Location: Coimbatore
Job Summary:
MILACRON INDIA PVT LTD is seeking a dynamic and detail-oriented Accounts Receivable Executive with 5+ years of experience in Collections, Cash Applications, and Invoice Dispute Management. The role involves managing customer accounts, ensuring timely collections, resolving billing issues, and supporting OTC processes while maintaining strong customer relationships.
Key Responsibilities:
Manage collections and follow up on overdue accounts via calls and emails
Handle cash applications and invoice dispute resolution
Reconcile customer accounts and resolve billing discrepancies
Review and prioritize open AR accounts to reduce delinquency and improve DSO
Approve order releases as per credit guidelines
Provide regular AR status reports and collection update(weekly/monthly)
Coordinate with Sales, Service, and internal teams for issue resolution
Escalate critical collection issues to management when required
Process payment adjustments, refunds, and credit notes
Support Audit requirement and month-end AR closing activities
Review and manage – Customer Master data
Required Qualifications & Skills:
Bachelor’s / master’s degree (Finance background preferred)
5+ years of experience in Accounts Receivable / OTC / Collections (B2B preferred)
Strong communication and customer-handling skills (Calls & Emails)
Good analytical and problem-solving abilities
Proficiency in MS Excel (Pivot Tables, VLOOKUP, basic formulas)
Experience with ERP systems (Oracle/SAP preferred)
Ability to work in a fast-paced, target-driven environment
Willingness to work night shifts
Why Join Us?
Opportunity to work in a global US process environment
Collaborative and performance-driven work culture
Continuous learning and professional growth opportunities
Exposure to end-to-end Order-to-Cash processes
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