Change Relay

General information

DRIVE 2030 – Change Relay M/F

General informations

AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa. The company is now part of the MSC Group, a leading maritime and logistics company.

Thanks to its expertise developed over more than a century and to more than 23,000 employees in 50 countries, AGL provides its African and global customers with global, tailor-made and innovative logistics solutions, with the ambition of contributing to the transformation of Africa in a sustainable way.
AGL is also present in Haiti and Timor.

Are you looking for a rewarding experience in an international environment? Do you want to make an impact in a company that puts Africa at the heart of its project?

Join AGL, the leading multimodal logistics operator on the African continent!

Job description

Job Title

SOLUTIONS
DRIVE 2030 – Change Relay M/F

Contract Type

PERMANENT

Job Location

Africa, Kenya, NAIROBI

Working Hours

Full time

Mission Description

The Change Relay plays a key role in the successful adoption of DRIVE 2030 new solutions within the country. Acting as the local change-management focal point before and throughout the deployment lifecycle, the Change Relay connects the Central Change Team, local country management, and users to ensure that business and operational impacts are understood, communication remains continuous, and local adoption needs are addressed. The role combines change impact coordination, local communication, stakeholder engagement, and adoption monitoring, with a strong focus on translating DRIVE 2030 changes into clear, practical, and operational guidance for local teams.

Based in Nairobi and reporting to the MD - Kenya, the successful candidate will be responsible for:-
1.Build and maintain a good understanding of the DRIVE 2030 ecosystem, deployment & change strategies, and key project milestones
2.Onboard local teams on the DRIVE 2030 program and its projects (DRIVE, DECLARE, CARLO…) and support early awareness and engagement though the organization of dedicated meetings and workshops and through the usage of a change kit provided by the DRIVE Central Change Team.
3.Participate in organization workshops and help assess impacts on roles, ways of working, organization, and local operations
4. Coordinate the DRIVE 2030 local Ambassadors' network. He/She is responsible for their onboarding and training, through the referential provided by the Central Change team. DRIVE 2030 ambassadors aims at supporting the Change Relays in their daily change activities and act as the DRIVE 2030 influencers.
5. Supports local HR teams and coordinates with central teams as part of the recruitment process deployment roles (with priority on Deployment Officers' recruitment).
6. Provides support to all DRIVE 2030 + STREAMLINE local project managers on change activities.
7. Ensure clear and regular communication on DRIVE locally, through the adaptation of the DRIVE communication kit and deploying of the DRIVE communication plan.
8.Monitor change adoption throughout the project using Change Surveys and other feedback mechanisms. Identify and escalate to the central change team any change-specific needs, risks, and resistance points that may affect user readiness or adoption
9.Work closely with the Deployment Officer, Training Coordinator, and local management to align change, training, and operational readiness
10. Maintain reinforced on-site presence during Go-Live and Hypercare to support managers and users

Profile

1. Strong knowledge of local operational processes and legacy systems
2. Experience with IT solutions and digital tools; TMS knowledge is a plus
   3.Proven experience in change management, stakeholder engagement and internal communication

Skills & Competencies

1. Good understanding of the DRIVE 2030 ecosystem
2. Strong listening and stakeholder-engagement skills, with credibility among managers and users.
3. Strong communication, facilitation, and presentation skills
4. Ability to work effectively with central and country teams in a multi-cultural environment
5. Ability to animate a network of Ambassadors
6. Fluent in English