Meet the team

This requisition represents an excellent opportunity to join the Customer Experience (CX) Finance organization specifically supporting the Americas (AMER) region. CX AMER represents $2B P&L and drives a significant portion of CX business results. The CX AMER Finance team is looking for a highly motivated Finance Manager with the desire to be a difference-maker, lead change, and shape business and financial strategies for Cisco's CX AMER FP&A organization.

Your Impact
As a CX AMER FP&A Finance Manager, you will support the CX AMER monthly, quarterly, and annual planning processes including bookings, revenue, COGS, and P&L plans. You will engage with the AMER Theater Finance Managers, Financial Analysts, and Business / Operations team to develop actuals variances, forecast projections, and key analytics to drive gross margin accuracy. You will socialize and maintain related reporting in partnership with the Sales Finance, CX WW FP&A Team, and our FP&A Center of Excellence (CoE). The scope will continue to grow with the needs of CX such as new ARR, CX Portfolio Views, and new / renew bookings analyses. A successful candidate will have high data integrity, can effectively derive insights from data trends, and help drive Executive communication / collaboration with business partners.

This role is critical to generating the necessary FP&A support to the CX AMER organization. Additionally, as we are seeking to add headcount to help bolster our Finance and reporting capabilities, scope and responsibilities can change. This role is critically important as accurate information will drive good business conversations and Executive decision-making.

Responsibilities

• P&L forecast and analysis support (Revenue, COGS, Services Gross Margin, OPEX);
• Supporting our monthly, quarterly, and annual reporting calendars partnering with WW FP&A, theatre finance leads, and Business Operations.
• Execute annual planning activities including AMER revenue / COGS plan setting, restatements, and plan allocation to theaters.
• Ad hoc financial modeling of revenue and COGS drivers by service offer, sales hierarchy, annual / multi-year, and new / renew views.
• Continuously improve and work across functions to drive efficient processes and systems and leverage best practices across regions.
• Continual process optimization via automation, scaling through Robotic Process Automation (RPA), dashboard creation, and FP&A Center of Excellence (CoE).
• Consolidating and reporting on key CX metrics including Recurring Revenue Growth, Services Attach Rates, Renewal Rates, Services Penetration Rates; and,
• Report to the CX Americas FP&A Lead supporting AMER SVP.

You are a highly motivated Finance professional with a solution-mindset and who applies critical thinking to tackle problems. You can deliver on short-term commitments while building for the long-haul and work independently, take initiative, and do without being told. You can rapidly adapt to changes in a transformative environment and have superb organizational and time management skills. You are committed to consistently producing high quality work products.

Minimum Qualifications:

• BS degree in Finance, Accounting, or Economics.
• 6+ years of relevant experience in Finance (e.g. annual planning, forecast management, ad hoc analysis, FP&A) in large/multinational companies
• Understanding of accounting and finance concepts.
• Excellent command of MS Excel modeling (xlookup, sumifs, countif, if/and/or, pivot tables, etc.); and,
• Excellent English language skills (written and verbal).

Preferred Qualifications:

• Highly energetic, self-motivated, and capable of working to firm deadlines.
• Strong problem-solving skills.
• Strong interpersonal and collaboration skills with leadership potential.
• Succinct communication and able to explain complex concepts to a wide audience (including non-Finance).
• Ability to transform large data sets into business insights.
• Confidence leading live Webex meetings.
• Familiarity with finance tools (Fetch, Business Objects, SFDC, Cisco Ready); and,
• Technical aptitude to quickly learn and adopt new tools.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.