Enrollment Specialist (Remote)

About the Opportunity

We are seeking detail-oriented and customer-focused Enrollment Specialists to support member enrollment and eligibility operations within a large healthcare organization. This fully remote position offers the opportunity to gain valuable experience in healthcare administration, regulatory compliance, and health plan operations while working in a collaborative, fast-paced environment.

The ideal candidate will have strong data entry skills, excellent attention to detail, and the ability to manage a high volume of work while maintaining accuracy and compliance.

Key Responsibilities

• Process enrollment requests accurately and efficiently while adhering to state and federal regulations, accreditation standards, and internal policies.
• Review, analyze, and maintain enrollment data within enrollment systems and databases.
• Audit enrollment files to ensure records are complete, organized, secure, and compliant.
• Research and resolve enrollment discrepancies, customer inquiries, and account-related issues.
• Monitor enrollment inventories and ensure all requests are completed within established service-level guidelines.
• Maintain accurate membership and eligibility information across multiple systems.
• Provide professional support and education to internal and external customers regarding enrollment processes, eligibility requirements, COBRA regulations, HIPAA guidelines, and government healthcare programs.
• Communicate enrollment status updates through system documentation, phone calls, and written correspondence.
• Collaborate with internal departments and stakeholders to resolve issues and ensure seamless enrollment processing.
• Escalate critical customer concerns to leadership when appropriate.
• Perform account reconciliations and support ongoing process improvement efforts.

Qualifications

• High School Diploma or equivalent
• Minimum of 2 years of experience in a healthcare-related field
• Strong computer proficiency and data entry skills
• Excellent attention to detail and organizational abilities
• Strong written and verbal communication skills
• Ability to work independently in a production-focused environment

Work Environment

• 100% Remote
• Standard business hours: Monday through Friday, 8:00 AM to 5:00 PM
• Equipment provided
• Fast-paced, production-driven environment
• High-volume enrollment processing and data entry
• Collaborative team atmosphere with frequent interaction across departments
• Extensive use of enrollment systems, databases, and documentation tools

Why Join Us?

• Gain valuable experience in healthcare operations and regulatory compliance
• Work remotely while supporting critical healthcare services
• Develop expertise in enrollment processing, eligibility management, and government healthcare programs
• Join a collaborative and supportive team environment
• Contribute to ensuring members receive timely access to healthcare coverage and benefits

Job Type & Location

This is a Contract position based out of Grand Rapids, MI.

Pay and Benefits

The pay range for this position is $30.00 - $33.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Sep 4, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.