Roadside Response - Mobile Tyre Fitter

What to Expect

Tesla Motors is looking for an experienced Roadside Response - Mobile Tyre Fitter / Mobile Tyre Technician to work on one of the most progressive vehicle brands in the world. This position requires a significant amount of customer interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service. This position will service the Brisbane area; however, the role will require daily travel within the region directed by Mobile Tyre Dispatch team. If you are interested in becoming a part of a world-class service team supporting the latest EV technology, we are interested in hearing from you. More details about the job are listed below:

What You’ll Do

• Remove, replace, repair, diagnose the full range of tyres on Tesla customer and internal vehicles, remotely on site or at service centres.
• Perform basic inspections, repair, and service of Tesla electric vehicles as required.
• Operate a variety of hand, power, and shop tools
• Perform equipment inspections, adjustments and certifications
• Maintain records of time, expenses and materials
• Help maintain cleanliness of service vehicles
• Effectively handle multiple priorities, organize workload, and meet deadlines
• Support other Mobile Service technicians and Tesla Service Centres as needed
• Daily regional travel

What You’ll Bring

• Experience with mounting and balancing tyres and tyre repairs
• Excellent oral and written communication skills as well as the ability to follow instructions
• Valid driver’s license with a clean driving history
• Must be comfortable with daily regional travel and operating a large service vehicle
• Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public and multiple internal stakeholders
• Ability to quickly learn and adapt to new systems, processes, and a dynamic work environment
• Must display a sense of urgency when responding to customer Roadside Assistance needs
• Excellent customer service and problem-solving abilities

Compensation and Benefits

Benefits

In addition to a competitive compensation package, Tesla Australia & New Zealand is pleased to offer the following benefits for permanent employees:

• Employee Stock Purchase Plan (ESPP) - Purchase Tesla stock twice per year at a 15% discount
• Parental leave (no minimum employment period)

• Primary carers – 18 weeks at full pay or 36 weeks half pay
• Secondary carers – 6 weeks full pay

• Miscarriage leave - 10 days
• Employee Vehicle Loan Program
• Novated Leasing (AU only)
• Employee Vehicle Finance program (AU only) - Tesla subsidises your loan interest
• Well-being Fund – An annual allowance of $950 USD for all employees to support their well-being in ways that are meaningful to them
• Health insurance discounts (AU only)
• Bike to work – $10 per day if you cycle to work
• Employee Assistance Program - Free and confidential counselling for all staff and their families
• Annual Flu Vaccines
• Birthday Leave, Cultural Significance Leave and Volunteer Leave

Some eligibility criteria may apply, benefits detailed above are subject to change / withdrawal at Tesla’s discretion with no prior notice.