Contracts and Accounts Manager

General information

Name

Contracts and Accounts Manager

Ref #

64792

Date

Wednesday, September 9, 2026

Full / Part Time

Full Time

Description & Requirements

Contracts & Accounts Manager

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility.

Just imagine the impact you could make.

The purpose of the Contracts & Accounts Manager role is to execute Bupa’s network and partnership strategies for our ancillary product offerings.

In this role, you’ll apply advanced analytical and risk management strategies in the recruitment and management of ancillary providers contracted to Bupa. While managing the day-to-day relationships of the Members First Extras Network, you’ll be uplifting the engagement program for our ancillary network as it currently stands and with future enhancements.

Additionally, this role will lead the relevant growth of our ancillary network and ensure the delivery of the best possible health outcomes for members, while maintaining sustainable costs for the business.

This is a permanent role, that can be based in Melbourne, Brisbane, Sydney or Adelaide.

We offer hybrid work arrangements, so you’ll have the flexibility to work from home when you aren’t working from the office twice a week. Our offices are in the Melbourne/Brisbane/Sydney/Adelaide CBD.

What you’ll needto make it possible:

• Experience in stakeholder relationship management strategy and execution.
• Experience liaising with external organisations/bodies such as professional associations.
• Track record of achieving outcomes and deadlines in a high volume, pressured environment.
• Strong negotiating skills.
• Leadership and stakeholder management capabilities.
• An elevated level of risk management and analytical skills, with proven forecasting and reporting ability.
• Health Insurance industry experience, or experience dealing with ancillary providers and/or contracts is desirable.

Why you’ll love it?

Access career development opportunities, flexible working arrangements and a supportive culture that values your expertise.

Hybrid working environment: work from home 3 days a week.

Flexible working hours.

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.

Location

Melbourne Office (33X)

Recruiter

Luke Sist