Delivery Leader L3

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Responsibilities:

New role to oversee & manage all iDEAS account deliveries within the SMU

Responsible to drive iDEAS margin within the SMU

Responsible to create an aggregated iDEAS delivery performance view for SMU CEO

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Manages all SMU delivery resources for iDEAS including hiring, staffing, training, certification etc.

Owns Critical Delivery Escalations

­Plays customer interfacing role for critical delivery escalations as a senior delivery leader in SMU

Responsibility of resolving escalations rests with global GBL/ practice teams

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Reporting line:

Reports solid to the iDEAS GBL Head; Dotted line reporting to the SMU CEO

Decision rights:

Accountable for i.e. has final say in any conflict pertaining to:

All People management decisions (including hiring, staffing, development, performance impact) for all iDEAS delivery resources within the SMU

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Selection of ADH-SL for the account

Deal RLS

Consulted for:

Deviations to RLS/ plan

­Add. Onsite resources

­Sign off on team extension/ roll-offs, staffing changes

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Mandatory Skills: Delivery Assurance .Experience: >10 YEARS .Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.