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Guest Service Agent / Night Auditor

This is us...

GOOD EMPLOYERS ARE LIKE GOOD NEIGHBOURS. WE ARE THERE FOR ONE ANOTHER - ON THE HAPPY DAYS AND IN THE CHALLENGING SITUATIONS. FOR OUR GUESTS PENTA HOTEL IS A TEMPORARY HOME, BUT FOR YOU IT'S THE FUTURE.

We trust you in these areas

  • Welcome - you are the first contact of our guests and welcome them with a refreshing drink at our bar while you check them in. They feel right at home
  • Giving tips - what is there to discover around the hotel? You know it! Our guests find their way around perfectly
  • Service - you are the host in "our" lounge. Here you spoil our guests with your favorite drinks and delicious snacks
  • Office - answering e-mails, checking invoices, managing and closing the shift cash register: This is your thing
  • If needed see you tomorrow night - you also take on night shifts and bid our guests a fond farewell into the night.
  • Goodbye - you say goodbye to our guests. This is how they will remember the Penta Hotel

These are your talents

  • Experience - you are fit in service and reception
  • Clean - hygiene is the rule: You live it and keep yourself up to date
  • Language - in English you are in contact with guests and team
  • Attentive and responsible - that's how you get involved in the team with pleasure

This is how we work together

  • Legal Sector Salary – the gross annual salary for this position is € 2.853,95 per month
  • Flat hierarchies - your opinion counts
  • Further education - internally we are happy to promote your talent
  • Uniform - you work in jeans and t-shirt
  • F&B-Discount - working and eating together is part of it for us
  • International working environment - you get to know other cultures
  • Your birthday - is your additional day off
  • Health - we support your membership in a fitness club

The working atmosphere in our Penta Hotel? Simply relaxed! Nevertheless you need some time out. We would like to invite you and your companion for two nights a year in one of our hotels. Your friends and family are welcome and get a discount.

Have a look around. You like it with us? We are looking forward to receiving your application documents!

Skills

  • Front Desk Operations
  • Guest Relations
  • Night Audit
  • Cash Handling
  • Hotel Reservation Systems
  • Food and Beverage Service
  • English Communication

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