Ticketing Systems Specialist

Job information
Division/Unit: UEFA Events SA / Ticketing
Contract type: Max Term
Location: Nyon (WFH up to one day per week)
Start date: ASAP
End date: 31.07.2029

Main goal

The Ticketing Systems Specialist is responsible for configuring, testing and monitoring all ticketing sales platforms and systems. This role involves identifying issues as well as proposing and implementing improvements in preparation for ticket sales across events such as UEFA EURO 2028, UEFA Women’s EURO 2029, the UEFA Nations League finals and UEFA club competition finals.

Key responsibilities

• Setting up, testing and maintaining all ticketing platforms and systems used for ticket sales
• Monitoring platforms to ensure smooth and efficient operations
• Understanding business needs and managing the configuration, set-up and operational delivery of ticket resale platforms
• Collaborating closely with other members of the ticketing sales team to anticipate business needs, align on specifications, liaise with the system provider, meet deadlines and ensure smooth sales operations
• Supporting additional ticketing sales activities, including the maintenance of customer communication content on the UEFA.com ticketing page

Requirements

Experience:

• from 4 to 6 years years’ experience with content management systems

Education:

• Bachelor's in information technology, web development, web technologies or another relevant area

Languages:

• Proficient in English

Other requirements:

• Relocation to Switzerland/France is expected

• HTML, CSS and basic JavaScript knowledge would be an asset

• Experience working with ticketing systems, in particular knowledge of SecuTix, would be a strong asset

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UEFA welcomes applications from all, actively working to ensure that we are an inclusive employer that finds the best candidate for our positions, regardless of aspects such as sex, gender identification, disability, age, sexual orientation, religion, ethnicity or nationality.