Salesforce Administrator

The Role

As our Salesforce Administrator, you'll be the backbone of AIRE's Salesforce ecosystem. You'll own the platform globally, keeping it running, evolving and fully aligned with the needs of our teams across multiple markets. This is a hands-on role with real visibility: you'll collaborate closely with commercial, operations and customer service teams, turning business needs into smart platform solutions.

Who We Are Looking For

• Required certifications: Salesforce Administrator + Platform App Builder
• 2+ years of experience managing Salesforce environments, with proven hands-on experience in Service Cloud. This includes objects, flows, automations, data structures, roles, profiles and Lightning components.
• Background in Tourism, Hospitality, Events, or Entertainment is a plus

Education, Language, and Other Requirements

• University degree or higher education in Informatics
• Fluent in Spanish and English
• Certifications: Salesforce Administrator and App Builder
• Additional experience with APEX, ERP systems (preferably SAGE), Tableau, and Marketing Cloud
• Desirable: Programming knowledge using VSCode and GIT

Why Should You Join Us?

• Flexible working hours: Start between 8:00 AM and 10:00 AM, and finish between 5:15 PM and 7:15 PM
• Half-day Fridays and 2 days of remote work per week
• Modern offices in the heart of Barcelona with access to coffee and fresh fruit
• Birthday gift: Enjoy an AIRE experience on your special day!
• Exclusive discounts: 30% off on all AIRE experiences
• Inclusive work environment: At AIRE, team spirit is our greatest asset! We take pride in fostering a welcoming and inclusive environment where everyone's opinions and backgrounds are valued.

Key Responsibilities

Platform Administration

• Own the day-to-day administration of AIRE's Salesforce products: roles, profiles, rules, workflows, users, and data
• Build and maintain dashboards and reports that help teams make better decisions
• Create and configure new objects, products, and business rules as the company grows

User Services

• Provide direct support to users across different markets
• Manage Salesforce licences and escalations
• Develop training materials and deliver onboarding sessions to ensure platform adoption

Innovation

• Identify and implement usability improvements across the platform
• Proactively propose enhancements that increase efficiency and adoption

Hiring Process

1. First Interview: Online interview with the Talent team
2. Second Interview: Online interview with the Salesforce Platform Manager
3. Final Interview: On-site interview with the IT Director
4. References: We will request 2-3 references from your past experiences

About Us

AIRE Ancient Baths are temples dedicated to creating the ultimate relaxation experience, where time stands still. Inspired by the bathing traditions of ancient Roman, Greek, and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in globally renowned cities.

At AIRE, we are proud to have an international presence with 8 established locations in New York City, Chicago, London, Copenhagen, Barcelona, Sevilla, Toronto, and Vallromanes. Looking ahead, we are expanding with our new opening in Los Angeles 2026.

AIRE Ancient Baths is an equal opportunity employer. We welcome applications from candidates of all backgrounds, identities, and experiences.