Compliance Officer - Aged Care

Your career in healthcare made personal

At Medibank we’ve recently unified our health services under one brand – Amplar Health.

With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health.

The Opportunity

Are you looking to build your experience in compliance, governance, and aged care regulation while contributing to better health outcomes for Australians? Join the Amplar Health Clinical Governance Team as a Compliance Officer - Aged Care, where you'll play an important role in supporting organisational compliance with aged care legislation, regulatory obligations, accreditation requirements, and quality standards.

As Amplar Health continues to expand its presence and services within the aged care sector, this role offers a unique opportunity to contribute to a growing and strategically important area of the business. Working closely with stakeholders across the organisation, you will help strengthen governance, compliance, and quality frameworks that support the delivery of safe, effective, and person-centred care. Working across a broad range of activities including compliance monitoring, audit and accreditation support, governance reporting, and continuous improvement initiatives, you'll gain valuable exposure to the evolving aged care regulatory landscape while building your career in a high-growth area.

This is a permanent work-from-home role that can be based anywhere in Australia and is available on a full-time basis.

Key Responsibilities

• Support operational teams to understand and meet aged care regulatory, compliance, and quality obligations.
• Provide secretariat support for governance committees, compliance meetings, and working groups, including agenda preparation, minute taking, action tracking, and follow-up activities.
• Coordinate audit, accreditation, and assurance activities, including evidence collection, stakeholder engagement, meeting coordination, reporting, and remediation support.
• Maintain compliance frameworks, registers, policies, procedures, and associated documentation to ensure information remains current, accessible, and audit-ready.
• Support compliance monitoring and reporting activities, identifying trends, risks, and opportunities for improvement.
• Assist in the management of governance and compliance systems, including document control, risk registers, and obligation tracking.
• Support the implementation and monitoring of corrective actions arising from audits, reviews, incidents, and regulatory findings.
• Identify opportunities to enhance compliance processes, reporting, and governance practices through continuous improvement and innovation.

About You

You'll thrive in this role if you're highly organised, detail-oriented, and enjoy working with a broad range of stakeholders to achieve quality and compliance outcomes.We're looking for someone with:

• Experience in an administration, coordination, governance, compliance, quality, risk, or project support role.
• Exposure to aged care, healthcare, clinical governance, regulatory compliance, accreditation, or quality management environments.
• Knowledge of the Aged Care Quality Standards and broader aged care regulatory framework.
• Strong organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
• Advanced Microsoft Office skills and confidence working across a range of systems and reporting tools.
• Ability to prepare reports, meeting documentation, and compliance records.
• Strong stakeholder engagement skills and the ability to build effective working relationships across all levels of the organisation.
• A proactive approach to problem solving, continuous improvement, and achieving quality outcomes.

Why Join Us?

Join us as we work towards becoming Australia's healthiest workplace by 2030, putting health, wellbeing, flexibility, and meaningful work at the heart of everything we do.

Aged care is a key strategic growth area for Amplar Health, and this role offers the opportunity to be part of that journey. You'll work within a supportive Clinical Governance team, develop expertise in a highly regulated environment, and contribute to initiatives that directly impact the quality, safety, and experience of care delivered to older Australians.This is an excellent opportunity for someone looking to build a long-term career in compliance, governance, risk, or quality while helping shape and support a growing portfolio of aged care services and programs.

Learn more about Amplar Health at https://amplarhealth.com.au

Be Yourself. Belong Here

We’re committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas. You can confidently bring your whole self—because your unique voice is what makes us stronger.
We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers.

Our employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing.

If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help. You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us careers@medibank.com.au or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser)

Amplar Health strongly encourages employees to be immunised against serious diseases. Dependent on your role, you may be asked to declare your vaccination status and/or provide evidence.

Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work