Implementation Coordinator

Elior Support Services – The People Behind Every Plate
We’re looking for an Implementation Coordinator to join our UK Technology team, supporting the delivery of technology projects and site mobilisations across our Regional B&I, Stadia, Concessions and Universities businesses.
This is a hands-on coordination role where you’ll work closely with Operations, Technology teams, clients, suppliers and third-party partners to make sure technology is delivered, implemented and ready to support sites from day one.
Please note: This role is based in Macclesfield, with travel to Elior UK sites required approximately 60% of the time.

Working Pattern: Monday to Friday | 9am - 5:30pm | Hybrid Working
Job ID: 7696
What you’ll be serving up…
• Supporting the planning and delivery of technology projects and site mobilisations, from initial scope through to go-live and handover.
• Creating and maintaining project plans, tracking progress, costs, risks and key milestones.
• Coordinating technology supplies with vendors, including new equipment, redeployment and decommissioning of existing equipment.
• Supporting the implementation of technology at sites, including EPOS, payment solutions, mobile apps, customer communications and pre-launch training.
• Coordinating internal teams, clients and third-party suppliers to ensure projects are delivered on time, within scope and budget.
• Providing on-site support and escalation for high-profile Elior UK clients, sites and restaurants.
• Ensuring project documentation and technology handovers are completed so sites receive effective support following go-live.
• Gathering qualitative and quantitative information to support reports, bids and business cases.
• Identifying opportunities to improve our site mobilisation and technology implementation processes.
The ingredients you’ll bring…
• Experience in project administration, project support or implementation, ideally within a multi-site organisation.
• Experience of coordinating technology installations, implementations or services.
• A proven ability to work with a range of stakeholders and third-party technology partners to deliver solutions that meet business needs.
• Good organisation skills and the ability to manage multiple priorities and tight deadlines.
• Experience producing reports, business papers or project documentation.
• An understanding of EPOS, payment solutions and mobile applications.
• Basic knowledge of technology networking, such as Wi-Fi, LAN and VPN, would be beneficial.
• Excellent communication and interpersonal skills, with the confidence to work with colleagues, clients, suppliers and site teams.
• A practical, proactive approach, with the ability to spot issues, manage risks and keep projects moving.

What's on the menu for you…
At Elior, we believe people do their best work when they feel supported, valued and able to thrive. That's why we offer a benefits package designed to support your wellbeing, career, finances and life outside of work.
Here’s a taste of what you can expect when you join us:
• Free lunches provided
• Flexible and part-time working opportunities
• 31 days holiday, increasing to 33 days after 2 years' service, with the option to buy up to an additional 10 days per year
• Enhanced family, personal and compassionate leave policies
• Paid volunteering days
• Training, development and career progression opportunities
• Pension scheme, life assurance and financial wellbeing support
• Salary Advance, giving you access to a portion of your pay before payday
• A supportive, inclusive culture where everyone can thrive
Plus access to Elior Spark, our enhanced wellbeing platform, offering support for you and your immediate family, including:
• 24/7 virtual GP appointments
• Mental health support, counselling and therapy sessions
• Physiotherapy services and second medical opinions
• Online gym and workout programmes
• Legal and financial advice
• Nutrition, fitness and lifestyle guidance
• Meditation and mindfulness resources
• Dedicated wellbeing helplines and expert support whenever you need it
Fancy being part of the recipe?
At Elior, over 10,000 colleagues come together every day with one purpose: to enrich lives everywhere, every day.
We're proud that 87% of our colleagues are proud to work here — and we think that's because people are given the support, trust and opportunities they need to thrive.
Don't tick every box? Don't rule yourself out. We're looking for people with potential, passion and the right attitude, not just a checklist of experience.
We're committed to creating an inclusive workplace where everyone feels they belong. If you need any adjustments during the recruitment process, just let us know.

Ready to join us? Hit ‘Apply Now’ and let’s chat!