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Benefit Programs Specialist

Posting number: 01402

Department: Department of Social Services

Division: Social Service Benefit Programs

Job classification: Benefit Programs Specialist I

Posting type: Open

Categories: Social Services

Summary

$5,000 Hiring Bonus with a minimum of 2 years benefit programs experience

Duties and Responsibilities:

  • Completes required State and in-house training on SNAP, Medicaid, and other government programs
  • Registers applications for assistance, executes system searches and schedules initial interviews
  • Interviews persons for assistance, obtains necessary information, and makes eligibility determinations
  • Maintains a caseload and provides timely customer service, in accordance with state and local policy
  • Explains benefit programs and provides information and referral services to internal and external resources
  • Engages client in a positive working relationship
  • Other duties as assigned

Requirements:

  • Any combination of education and experience equivalent to a high school diploma or GED is required. An Associates degree in social sciences or a related field is preferred
  • Valid driver's license
  • Bilingual Spanish- English is preferred
  • Willing to participate in mandatory state training including Medicaid and SNAP

The City of Winchester is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law.

Skills

  • SNAP
  • Medicaid
  • eligibility determination
  • Case Management
  • Customer Service
  • Interviewing
  • Bilingual (Spanish)

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