Accounts Supervisor (Receivables)

POSITION SUMMARY

The Accounts Supervisor (Receivables) is responsible for supervising revenue auditing and accounts receivable activities to ensure all hotel revenues are accurately recorded, reconciled, reported, and collected. This role supports the Director of Finance in maintaining strong financial controls, ensuring compliance with company policies, and safeguarding hotel assets.

The position requires close collaboration with Front Office, Food & Beverage, Sales & Events, Housekeeping, and other operational departments to ensure revenue streams are accurately captured and reflected in the financial records.

KEY RESPONSIBILITIES

• Verify and reconcile daily hotel revenues to ensure accuracy and completeness.
• Review revenue reports, financial records, and system interfaces (Opera PMS, MICROS POS, and General Ledger).
• Monitor and investigate revenue discrepancies, unusual transactions, and account variances.
• Manage accounts receivable processes, including invoicing, collections, and account reconciliations.
• Audit revenue-generating areas such as Rooms, Food & Beverage, Banquets, Laundry, Telephone, and Credit Card transactions.
• Conduct regular financial control checks and ensure compliance with company policies and procedures.
• Prepare financial, audit, and management reports and assist with month-end closing activities.
• Maintain accurate accounting records and ensure compliance with Marriott standards and PNG regulatory requirements.
• Supervise and support finance team members, providing guidance and ensuring timely completion of tasks.
• Work closely with operational departments to resolve billing and revenue-related issues.
• Promote workplace health, safety, security, and compliance with company policies.

PREFERRED QUALIFICATIONS

• Diploma or Bachelor's Degree in Accounting, Finance, Business Administration, or a related field.
• Minimum 2-3 years' experience in Accounts Receivable, Revenue Audit, Finance, or Hotel Accounting.
• Previous supervisory or team leadership experience preferred.
• Knowledge of hotel financial systems, including Opera PMS, MICROS POS, and General Ledger systems.
• Strong understanding of accounting principles, reconciliations, revenue controls, and financial reporting.
• Knowledge of PNG GST requirements and financial compliance standards is advantageous.
• Strong analytical, problem-solving, and attention-to-detail skills.
• Proficiency in Microsoft Office applications, particularly Excel.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work collaboratively across departments and meet deadlines in a fast-paced environment.

MUST HAVE WORKING RIGHTS IN PAPUA NEW GUINEA

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.