Senior Account Manager

Join our Team

About this opportunity

We are seeking a Senior Account Manager to join our CU SEE Southern Balkans team, leading the Sales Operations for specific customers in Greece. This is a relationship-driven role where you will manage a defined portfolio of clients, acting as a trusted advisor and delivering tailored solutions to meet their evolving needs. You will be responsible for driving revenue growth through renewals, upsells, cross-sells and new business opportunities, ensuring exceptional client service while navigating complex compliance and risk frameworks. This role is ideal for a commercially savvy professional with a proven track record of exceeding targets, fostering senior-level relationships, and executing multi-product deals in a challenging but rewarding regional market environment.

What You Will Do

• Own and manage your portfolio of corporate/commercial clients, ensuring retention, satisfaction and service excellence.
• Develop and deliver strategic account plans aligned to client objectives and regional sales targets.
• Identify and pursue high-impact opportunities, leveraging cross-sell and upsell strategies to grow portfolio revenue.
• Act as a primary point of contact for senior client stakeholders, building long-term partnerships and positioning value-driven solutions.
• Negotiate commercial terms, pricing and concessions within authority levels, balancing profitability and risk.
• Coordinate end-to-end deal execution, collaborating closely with regional product, risk, legal and operations teams.
• Ensure compliance with credit and regulatory requirements in all client interactions.
• Maintain disciplined pipeline management through accurate forecasting and proactive opportunity tracking.
• Conduct regular client reviews and communicate insights, risks and opportunities to management.
• Represent the business at client meetings, industry events and internal forums to share market intelligence and strategic updates.

The Skills You Will Bring

We are looking for a strong commercial performer with:

• Sales Excellence – Proven history of meeting or exceeding revenue targets consistently, with sustained performance across multiple years.
• Consultative Selling – Ability to diagnose client needs and present tailored, multi-product propositions.
• Relationship Management – Skilled at engaging C-suite executives, internal stakeholders and external partners to secure major deals.
• Negotiation Expertise – Confidence in structuring deals that achieve both client satisfaction and commercial objectives.
• Portfolio Growth – Experience in systematic cross-selling and expanding share-of-wallet within accounts.
• Technical Knowledge – Entire Portfolio High Level.
• Risk & Compliance Awareness – Understanding of credit, regulatory and operational risk controls.
• Market Insight – Knowledge of Greece, Cyprus and Malta business environments, with the cultural agility and language skills to operate effectively in the region.
• Resilience & Drive – Persistence over long sales cycles, ability to navigate setbacks, and determination to deliver high-value results.
• Fluency – Greek and English.

If you have a track record of high-value deal wins, measurable impact on business growth, and thrive in a collaborative yet challenging sales environment, we encourage you to apply and join our journey toward market leadership in the region.

The position will be based in Athens, Greece.