Agile Scrum Master

1. Agile Scrum Master

Who are we

Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.

Role Overview

Owns the Agile delivery cadence for the POD — facilitating ceremonies, maintaining JIRA hygiene and removing impediments for a larger, distributed cross-functional team spanning onsite and offshore members.

Experience Profile

12 to 14

• years overall IT delivery experience, including 4+ years as a dedicated Scrum Master / Agile lead facilitating larger or multi-stream teams. An experienced Agile master comfortable coaching a sizeable team is essential.

Key Responsibilities

• Facilitate all Scrum ceremonies — daily standups, sprint planning, reviews and retrospectives — across a larger, distributed team.

• Own and maintain JIRA boards, sprint hygiene, and burndown/velocity reporting and dashboards.

• Identify, track and remove impediments; manage dependencies across onsite (US) and offshore (India) members.

• Coach the team on Agile/Scrum best practice and drive continuous improvement.

• Partner with the Business Analyst and Tech Lead on backlog refinement and prioritisation.

• Report sprint health, risks and progress to programme leadership.

Required Skills

• Strong hands-on JIRA / ADO administration and Agile metrics/reporting.

• Proven experience running Scrum for larger or multi-stream teams.

• Excellent facilitation, stakeholder management and impediment resolution.

• Comfortable coordinating across onsite/offshore time zones.

Preferred / Nice-to-have

• CSM / PSM / SAFe Scrum Master certification (uplifts the offering).

• Exposure to insurance / underwriting or other regulated-domain delivery.