E-Merchandiser

TITLE: E-Merchandiser

REPORTS TO: Sr. Digital & CRC Manager

This is a contract-based position for 9 months (duration may vary depending on the start date).

MAJOR RESPONSIBILITIES

1. E-Store Performance Analysis

• Prepare comprehensive performance reports to assist the team in developing robust e-catalogue strategies.
• Maximize sales opportunities while maintaining a healthy mix of metier across the digital platform.

2. E-Merchandising Operations

• Lead the sales strategy and performance for assigned metiers.
• Support e-store buying during Podium.
• Monitor and manage product offer KPIs and the balance of the sales mix by metier.
• Assist in developing and refining omnichannel offerings.
• Manage the Shared Stock, including product selection, stock eligibility checks, and processing order/transfer requests.

3. Product Display & Web Content Development

• Drive sales by ensuring the correct products are published on the website in accordance with commercial and communication priorities.
• Work closely with the E-Visual Merchandisers to define optimal layouts for product grids, ensuring fluid and intuitive navigation for visitors.

4. Networking & Collaboration

• Maintain close coordination with the Hermès Group Digital Department.
• Build strong partnerships with the local Retail Merchandising Team, Communication Team, and Stores to enhance the brand site’s role and support organizational needs.

5. Others

• Ad-hoc support for Digital Assistant tasks (first few months)

REQUIREMENTS & CAPABILITIES

• Experience: 5–10 years of experience in E-Merchandising is preferred; however, a diverse digital career is also valued.
• Analytical Skills: Proficiency in data analysis, including advanced Excel skills, dashboard management, and e-commerce software.
• Industry Knowledge: Strong interest in and knowledge of the luxury and fashion industries.
• Team Player: A collaborative professional with a humble spirit.
• Communication: Excellent communication and interpersonal skills.
• Quality & Motivation: Highly self-motivated and driven by quality excellence.
• Resilience: Ability to work effectively under pressure and manage multiple priorities.
• Detail-Oriented: Highly organized with exceptional attention to detail.