Restaurant Greeter

POSITION SUMMARY

The Restaurant Greeter is responsible for welcoming guests, managing seating arrangements, and ensuring a positive first and last impression of the dining experience. This role supports the smooth operation of the restaurant by coordinating guest seating, maintaining dining room readiness, and assisting guests with professionalism and courtesy.

The Restaurant Greeter contributes to exceptional guest experiences by anticipating guest needs, communicating effectively with the service team, and ensuring compliance with company service, safety, and quality standards.

KEY RESPONSIBILITIES

Guest Experience:

• Welcome guests warmly and professionally upon arrival.
• Determine party size and coordinate seating arrangements efficiently.
• Escort guests to their tables and provide any necessary assistance.
• Thank guests upon departure and encourage future visits.
• Respond promptly and professionally to guest inquiries, requests, and concerns.
• Support guests with accessibility needs in accordance with company guidelines.

Dining Room Operations:

• Monitor table availability and coordinate seating flow.
• Ensure tables and place settings are clean, complete, and ready for service.
• Arrange tables, chairs, and seating configurations for groups and special events.
• Maintain cleanliness and organization of reception and dining areas.
• Verify that menus are current, clean, and available in sufficient quantities.

Communication & Teamwork:

• Communicate effectively with guests, colleagues, and management.
• Answer telephone calls professionally and direct inquiries appropriately.
• Collaborate with restaurant and hotel teams to ensure seamless guest service.
• Support colleagues and contribute to a positive and inclusive work environment.

Safety & Compliance:

• Follow all health, safety, security, and company procedures.
• Report accidents, incidents, maintenance issues, or unsafe conditions promptly.
• Maintain a professional appearance and conduct at all times.
• Protect confidential information and company assets.

Key Competencies:

• Guest Service Orientation
• Communication Skills
• Teamwork and Collaboration
• Professionalism
• Adaptability and Flexibility
• Attention to Detail
• Integrity and Reliability
• Safety Awareness

LANGUAGE & WORK AUTHORIZATION

• A good command of French and English is essential.
• Luxembourgish and/or German would be considered an asset.
• Applicants must be legally authorized to work in Luxembourg at the time of application.

COMPENSATION

• Salary range: Minimum non-qualified gross annual. Final offer will depend on experience, qualifications and internal equity.

WHAT WE OFFER

Join Our Team and Enjoy Exceptional Perks

At Marriott International, we believe in taking care of our associates so they can take care of our guests. When you join our global family, you will benefit from a supportive environment designed to help you grow and thrive.

• Explore Rates: Discover the world with your loved ones through special discounted rates at Marriott hotels worldwide.
• Lunch support on working days: Designed to make your daily routine more convenient and enjoyable.
• Development Opportunities: We are committed to your growth through professional development, training and international career opportunities.
• Diverse and Inclusive Culture: Join a team that values diversity, inclusion and collaboration in an international environment.
• TakeCare Program: Our TakeCare initiatives support well-being, community and personal growth, in line with Marriott’s people-first culture.

Discover why Marriott International and Luxembourg Marriott Hotel Alfa can be the right place to build your career.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.