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Réceptionniste

  • Alsa
  • Agadir, Morocco
  • MAD 36,000 – MAD 48,000

Who are we?

We are a Top Employer organisation with more than 20,000 people whose presence is in multiple countries and who share a common objective: to build a sustainable, multimodal and connected mobility.

For 100 years we have mobilised people, we have put into motion the highest safety standards and excellence in everything that we do while caring for the environment and also the people who is part of the organisation.

Innovation, diversity, sustainability and searching for new ways to perform is what moves us.

We firmly believe that having a diverse and inclusive team is key to our success and to offer a quality service to our customers. If you want to join an organisation that values our differences, we are looking for you!

Missions et taches :

  • Réception des appels des clients et collaborateurs, prendre des messages, et les transférer aux services concernés.
  • Traitement et suivi des réclamations des clients et des collaborateurs.
  • Assurer la liaison entre les différents départements de l'organisation.
  • Assurer la communication par téléphone avec les chauffeurs concernant les changements liés au service, et au programme de travail.
  • Participer à l'organisation des différents activités sociales organisés par la société.

Profil recherché :

  • De formation Bac+2 en RH, secrétariat, administration, gestion.​

Qualités requises :

  • Rigueur et sens du détail.
  • Discrétion et respect de la confidentialité.
  • Esprit d’équipe et sens du service.

Horaires :

  • Du lundi au Vendredi Du 08h45 à 13h00 et 13h30 à 17h30

Our commitment to equal opportunities

In Alsa we promote diversity and equal opportunities. We are committed to creating an inclusive environment where each person, no matter their nationality, culture, gender, gender identity, age, sexual orientation, disability or any other personal condition, has the same opportunities that will allow them to develop their potential.

That is why our hiring decisions are based on your profile, knowledge, experience and talent, because we value your passion for contributing and improving the future of sustainable mobility. In addition, we guarantee a fair and accessible hiring process. If you have a disability or need any adaptation during the hiring process or incorporation, please let us know.

Continue your journey with us, want to hop in?

#asfarasyouwant #alsatalent

Skills

  • Telephone etiquette
  • Call Handling
  • Message Taking
  • Complaint Handling
  • Microsoft Office
  • Confidentiality
  • Interdepartmental Communication

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