Technology Services Specialist

We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.

我們誠邀才華出眾的您，把握美高梅中國事業​機會，與金獅再闖另一座高峰。

Job Responsibilities:

• Install and support IT equipment like PCs, laptops, printers, thin clients and monitors
• Install and support standard office applications like Microsoft Office, Adobe Products
• Install corporate casino, hotel and back-of-house applications on PCs/laptops
• Systems/Servers/Network Monitoring and identify the problems with the alarms/incidents shown and escalate the problem to management or 2nd level support
• Provide phone support to users as 1st level support
• Reset user’s password based on verbal authentication

Job Requirements:

• Experience with technical skill on supporting and trouble-shooting problems with PCs/laptops/printers/thin clients/monitors
• Experience with technical skill on supporting and trouble-shooting problems with office applications like Microsoft Office, Adobe Products
• Relevant working experience in casino or hotel industry will be an advantage
• Bachelor degree preferred but not mandatory
• Fluent in writing and spoken English and Chinese
• Self-motivate and willing to learn