Butler - Front Office

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

AboutJumeirah Olhahali Island:

Jumeirah Olhahali Island in the Maldives is a contemporary island retreat set in the crystal-clear waters of the Indian Ocean. Surrounded by natural beauty, the resort features a collection of beach and over-water villas blending modern design with Maldivian charm. Guests can enjoy curated wellness experiences, diverse dining options with ocean views, and a wide range of leisure activities, including water sports, a fitness centre, and an infinity pool.

About the Job:

An exciting opportunity has arisen for a Butler to join our Front Office team in Jumeirah Olhahali Island.

• Act as the main contact of the guests and ensure communication with other departments is flawless in order to execute the smallest to most complex request and provide the highest level of service.
• Always ready and willing to assist both guests and associates in a friendly, courteous and professional manner by performing efficiently and with the best attitude.
• Extend a warm welcome to all our guests and visitors in the lobby and any other hotel area.
• Identify and anticipate guest's needs and assist in any possible way.
• Assist guests with general inquiries about the hotel and its facilities, as well as daily events and functions. Upsell the hotels, restaurants, and facilities across the resort.
• Conduct a property show around and room orientation to visitors / guests.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Minimum 2 years of relevant experience in a similar role within a luxury 5-star property.
• Mandatory experience in Food & Beverage (F&B) service and In-Villa Dining.
• Fluent in English, Arabic, Chinese or Russian languages.
• Strong knowledge of Microsoft Office products, and Opera PMS (Cloud).
• Strong interpersonal and communication skills.

About the Benefits:

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment.
• Access to Learning & Development programmes and clear career pathways.
• Opportunities for internal mobility within our global network.
• Colleague discounts on food, beverage, and hotel stays worldwide.
• Company-provided shared accommodation.
• Comprehensive healthcare and life insurance coverage.
• Paid annual leave and flight from your home country.
• Meals and Laundry services.
• Rest and Relax vacation.