Scrum Master Senior

Scrum Master App Development Senior

Requirements

• Required – Technical Skills

· 5+ years of experience working in Agile environments

· 3+ years of experience as a Scrum Master

· Strong knowledge of Scrum Framework, Agile Principles, Kanban Practices, Backlog Management, Agile Delivery Metrics

· Experience with Jira, Azure DevOps, Confluence, Microsoft Teams

· Understanding of Software Development Lifecycle (SDLC)

· Risk, dependency, and impediment management

· Experience supporting software development teams

· Experience coordinating cross-functional teams

· Bachelor's degree in Computer Science, Software Engineering, Information Technology, Business Administration, or related field

• Required – Soft Skills

· Strong facilitation skills

· Strong communication skills

· Conflict resolution skills

· Stakeholder management skills

· Delivery-oriented mindset

· Team collaboration and accountability focus

· Continuous improvement mindset

· Experience interacting directly with customers and stakeholders

• Nice to Have (Technical Skills)

· Experience supporting dedicated delivery PODs

· Experience with API, integration, or cloud-based projects

· Experience with QA, DevOps, and CI/CD processes

· Experience in data integration or cybersecurity projects

· Familiarity with distributed and global teams

· Experience working in client-facing delivery environments

• Responsibilities (Activities to perform)

· Facilitate Scrum ceremonies, Sprint Planning, Daily Stand-ups, Sprint Reviews, Sprint Retrospectives, Backlog Refinement Sessions

· Ensure Agile best practices are applied across the delivery POD

· Promote team collaboration, accountability, and continuous improvement

· Monitor sprint execution and progress toward sprint goals

· Support delivery commitments and release objectives

· Track and communicate project status, milestones, risks, issues, and dependencies

· Identify and remove delivery impediments

· Partner with Product Owners to maintain a prioritized backlog

· Ensure user stories are defined, estimated, and ready for implementation

· Support capacity planning and sprint forecasting

· Coordinate communication between delivery teams and customer stakeholders

· Communicate progress, risks, and delivery expectations to stakeholders

· Escalate issues proactively when required

· Maintain and report Agile metrics, Sprint Velocity, Sprint Predictability, Planned vs. Actual Progress, Lead Time, Defect Trends, Team Capacity Utilization

· Create dashboards and executive status reports for leadership and customer reviews

· Facilitate retrospective action plans and process improvements

· Promote operational excellence and quality-focused delivery practices

· Encourage knowledge sharing and team development

• Required Languages

· English: Upper Intermediate

Additional Information

• Travel Requirements

· Not specified

• Special Conditions

· Hybrid.

· Colombia- Mexico.