Quality Manager

Company: TriMas Packaging S. de R.L. de C.V. - San Miguel

Primary Location: Calle Circuito Corral de Piedras, Manzana 1, Lote 16, San Miguel de Allende, Guanajuato 37888 MEX

Employment Type: Salaried | Full-Time

Function: Quality

Equal Opportunity Employer Minorities/Women/Veterans/Disabled Main Duties & Responsibilities

Objective

A strategic leader responsible for designing, implementing, and overseeing the organization's excellence management system, ensuring that all processes, inputs, and final products strictly comply with current regulations, internal policies, and customer expectations. The role extends beyond mere inspection to drive an organizational culture focused on risk prevention, coordinate key audits, mitigate costs associated with waste or returns, and leverage statistical data analysis to guide decision-making toward continuous improvement and operational efficiency.

RESPONSIBILITIES

• Design and implement quality policies, manuals, and procedures.

• Address customer complaints by providing prompt responses and implementing action plans.

• Understand the client's needs and requirements to develop effective quality control processes.

• Facilitate decision-making by implementing improvement strategies.

• Actively participate in production meetings with the manufacturing team

• Continuously review products, processes, and systems to determine where improvements can be made.

• Design quality procedures, standards, and specifications; implement them; and ensure their proper functioning.

• Work with operational staff to define quality procedures.

• Hire and train new quality control technicians.

• Coordinate internal and external audits to maintain current certifications and ensure regulatory compliance.

• Train personnel, promote continuous improvement, and ensure that quality is a mindset at all levels of the company.

• Ensure that the inspection and testing equipment functions correctly and provides accurate measurements.

• Supervise technicians, inspectors, and other staff members to provide guidance and support.

Qualifications

• Previous experience as manager

• Knowledge of production processes and the regulations governing the area.

• Mastery of quality standards and certifications.

• Proven ability to manage teams.

• Audit coordination.