Payments Operations Lead

Paystand is the world's leading blockchain-enabled B2B payments network, transforming commercial finance into a software-driven, zero-fee, and open ecosystem. Recognized as a CNBC/Statista 2026 World's Top Fintech company, Paystand delivers over a decade of on-chain payments experience to middle and large enterprises.

Paystand's network services more than one million payors that have moved $20+ billion in volume. With its acquisitions of Yaydoo, Teampay and Bitwage, Paystand's full-stack platform includes agentic AI, its USDb stablecoin, and AR/AP solutions on one tightly integrated network. Its non-profit arm, Paystand.org, advances the mission to democratize finance through Bitcoin and blockchain technology.

What We Do

We built the financial system we always thought should exist: zero fees, zero friction, just your money, faster. Blockchain automates receivables and payables, cuts time-to-cash, and turns every transaction into revenue instead of cost.

Why We Do It

The current system takes a cut from the people who build, create, and grow — and calls it the cost of doing business. We don't buy that. Every fee we eliminate compounds into growth. We're here to decentralize finance and hand the power back to the businesses driving the real economy — extended further through Paystand.org's work to democratize finance through Bitcoin and blockchain.

How We Do It

We don't wait for permission or for the industry to catch up — we build the future of finance ourselves, on-chain, in the open. Small moves now, monumental results later.

Join Us

We're not looking for people who want a job in fintech. We're looking for people who want to build what comes after it. Paystand is where you help lead a financial revolution instead of just reading about one. We stand on change. Come stand with us.

As part of the Paystand ecosystem, Yaydoo helps businesses streamline financial operations through automation and digital payments. This role will play a key part in supporting and scaling Yaydoo operations within Paystand’s growing organization.

Role At A Glance

The Payments Operations Lead will own the execution, hardening, and scaling of Yaydoo’s payments operation. The product is already live and processing real volume; this role is about turning a launched capability into a reliable, repeatable, and growing payments business.

Day one, this person will focus on Yaydoo. As the operation matures, the role is expected to expand into broader LATAM payments initiatives and selected Paystand business units. The path is from focused ownership to regional and multi-BU leadership, earned through strong execution, operational rigor, and business impact.

This is a hands-on, cross-functional role working closely with product, engineering, compliance, finance, treasury, CX, and the Yaydoo business team. The Payments Lead will be accountable for improving transaction performance, customer activation, operational quality, internal controls, and unit economics.

Over time, this role may grow into building and leading a payments operations function as Paystand expands its regional footprint.

What You’ll Do

Own Yaydoo Payments Operations

• Run the day-to-day operation of the Yaydoo payments platform, monitoring transaction activity, surfacing anomalies, and resolving issues before they affect customers.
• Drive payment volume growth by removing friction from onboarding, activation, implementation, and operational handoffs.
• Track and improve key performance metrics, including throughput, success rates, settlement timing, exceptions, reconciliation quality, and operational cost.
• Refine business rules, payment workflows, exception handling, reconciliation processes, and operating playbooks.
• Partner with sales, implementation, support, and customer-facing teams to activate new Yaydoo customers and partners.

Drive Cross-Functional Execution

• Work closely with product and engineering to identify operational pain points, prioritize infrastructure improvements, and validate releases against live payment flows.
• Partner with compliance, treasury, finance, and CX to ensure payment operations scale safely and do not become a bottleneck to growth.
• Translate operational data and frontline learnings into clear recommendations for roadmap, process, and leadership decisions.
• Lead cross-functional initiatives without relying on formal authority.

Strengthen Controls, Reporting, and Scalability

• Maintain strong documentation, reporting, controls, and auditability across Yaydoo payment flows.
• Identify operational risks, gaps, and tradeoffs, then present clear recommendations to leadership.
• Build repeatable processes that can later be applied across additional markets, payment methods, or business units.

Support LATAM and Multi-BU Expansion Over Time

• Extend proven Yaydoo payments playbooks into selected Paystand business units as the platform matures.
• Support LATAM expansion by adapting operating models to local market needs, regulatory considerations, payment-method coverage, partner integrations, and customer onboarding requirements.
• Help define the future team structure, workflows, and operating model needed to scale payments operations regionally.

What We’re Looking For

• 5+ years of experience in fintech, banking, payment operations, treasury operations, or payment infrastructure roles.
• Bilingual Requirement: candidates must speak and communicate effectively in English and Spanish.
• Experience scaling payment operations after launch, including volume ramp, operational hardening, exception reduction, and unit-economic improvement.
• Strong understanding of payment flows, business rules, reconciliations, settlement, transaction monitoring, and operational controls.
• Proven ability to work cross-functionally with product, engineering, compliance, finance, treasury, CX, and commercial teams.
• Strong project management skills and comfort operating in ambiguous, fast-moving environments.
• Full professional fluency in English and Spanish, written and verbal.
• Exposure to LATAM payments, regional expansion, or multi-market payment operations is a strong plus.
• Bonus: experience with blockchain, decentralized payments, B2B SaaS payments, or high-growth fintech environments.

Success in This Role Looks Like

• Yaydoo payments operations are reliable, documented, and increasingly scalable.
• Payment volume grows without sacrificing control quality or customer experience.
• Exceptions, delays, and manual workarounds are reduced over time.
• Product and engineering teams receive clear, data-backed operational input.
• Leadership has trusted reporting on payments performance, risks, and expansion readiness.
• The role becomes a foundation for broader LATAM and multi-BU payments ownership.

What We Offer

• 🏝️ Enjoy generous PTO and sick leave, because we believe in balance.
• 🌭 Fuel your days with free snacks and paid lunches in the office.
• 🏥 We've got your health covered with Major Medical Health Insurance.
• 💳 Stay nourished with food vouchers and plan for your future with savings funds.
• 📈 Unlock stock options and own a piece of our success!
• 👨🏻‍💻 Work with the best tools and equipment, setting you up to thrive.
• And the best part? Endless growth opportunities await you as we rapidly expand!

If you're passionate about driving change in the FinTech landscape and being part of a company that is shaping the future of digital payments, we invite you to explore opportunities with Paystand.

We understand that no candidate is perfectly qualified for any job. Experience manifests in diverse ways, skills are transferable, and passion is a powerful driver. Your journey and skills are unique, and we value the richness that diverse perspectives bring to our team.

More than a resume, we prioritize a genuine commitment, impactful contributions, and the ability to thrive in our dynamic, collaborative environment. We are enthusiastic about providing you with opportunities to learn and grow within this role. If your experience aligns closely with what we're seeking, we encourage you to apply.

We celebrate the belief that diversity in backgrounds and thoughts fuels better problem-solving and fosters more creative thinking. Our commitment to adding new perspectives to the team reflects our dedication to innovation and inclusivity.

Your journey is important to us, and we look forward to the possibility of welcoming you to our team at Paystand. Feel free to reach out; we can't wait to hear from you.

Most of our roles are onsite. Positions that are eligible for remote or hybrid work arrangements will be clearly indicated in the job posting.

For roles based in Mexico, only resumes submitted in English will be considered.#LI-Onsite