Dental Assistant/Receptionist

Company Description

At Lumino, our aim is to deliver a superior patient experience for everyone who visits our practices. As New Zealand's largest dental healthcare provider, with 119 practices across the country, we are passionate about helping New Zealanders achieve and maintain excellent oral health.

Lumino Whangarei is a busy, well-established practice with a welcoming and supportive team dedicated to providing exceptional patient care. We pride ourselves on creating a positive experience for our patients while fostering a collaborative environment where our people can thrive.

Job Description

We are looking for a friendly, reliable, and adaptable Casual Dental Assistant/Receptionist to join our team at Lumino Whangarei.

This varied role combines front-of-house reception duties with chairside dental assisting support with some front-of-house reception, making it an excellent opportunity for someone who enjoys working with people and thrives in a fast-paced healthcare environment. As a casual team member, you'll provide support where needed, helping to ensure our patients receive an outstanding experience from the moment they walk through our doors.

Key responsibilities include:

• Supporting clinicians during a variety of dental procedures
• Preparing treatment rooms and assisting with infection control procedures
• Sterilising instruments and maintaining a clean clinical environment
• Updating patient records and completing administrative tasks accurately
• Working collaboratively with the wider team to ensure the smooth operation of the practice
• Greeting and welcoming patients in a warm and professional manner
• Managing appointments, phone calls, emails, and patient enquiries

Qualifications

To be successful in this role, you will ideally have:

• Previous dental assisting experience is advantageous but not essential
• Previous reception, administration, or customer service experience
• Excellent communication and interpersonal skills
• Strong organisational skills and attention to detail
• A positive attitude and willingness to learn
• The ability to work well independently and as part of a team
• Confidence using computer systems and learning new technology
• A reliable, flexible, and professional approach to work
• Valid New Zealand work rights
• The ability to commute easily to Whangarei or be based locally

Additional Information

At Lumino, we are committed to investing in our people and creating a positive workplace culture. You'll be supported by an experienced team, receive comprehensive on-the-job training, and gain valuable experience within New Zealand's leading dental network.

While this is initially a casual position, there is an exciting opportunity for the role to become permanent full-time in early 2027, subject to business needs. This is a fantastic opportunity for someone looking to build a long-term career with Lumino.

If you're passionate about delivering exceptional patient care and are looking for a flexible role with future potential, we'd love to hear from you.

Apply now and join a team that is committed to making a real difference in the oral health of our local community.