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Support Worker

  • Wise Group
  • Nelson, New Zealand
  • NZD 54,080 – NZD 62,400
  • Bring your NZ L4 Health and Wellbeing cert to our service
  • Permanent part-time role
  • You’ll enjoy extra annual leave and 2 wellbeing days annually

Care for our tāngata whaiora to ensure they have what they need in our Nelson mental health service

Summary
Join our compassionate Nelson team providing support for tangata whai ora in a peaceful crisis respite setting in The Wood. Using trauma-informed and AOD recovery approaches, you’ll help create a safe and supportive space for people.

The role | Mō tēnei tūranga mahi
We’re seeking a part-time Support Worker to join our team in Nelson. Based in a beautiful villa in The Wood, surrounded by tranquil trees and gardens, our 24/7 Crisis Respite and acute-admitting community house provides short-term support for people experiencing mental health distress who are unable to remain at home. In this role, you’ll play a vital part in supporting tangata whai ora to rest, recover, and refocus using trauma-informed and AOD recovery approaches.

This shift is Friday and Saturday, 7am – 3.30pm.

You’ll also:

  • Focusing on the individuals needs and providing culturally safe practice
  • Relevant administrative tasks, comprehensive notes and effective handover, and supporting and collaborating with your colleagues
  • You’ll need to be prepared to support our clients to do whatever it takes using a recovery model

About You | Mōu
For this role, mental health experience is essential and a minimum qualification of the NZ Level 4 Health and Well Being certificate is required (or an equivalent qualification or be currently working towards it). To check equivalency go to https://www.tewhatuora.govt.nz/our-health-system/pay-equity-settlements/care-and-support-workers-pay-equity-settlement/pay-equity-and-qualification-equivalencies. A calm caring demeanour is essential and skills in de-escalation and mindfulness are valued. You’ll align with our commitment to a recovery-focused approach and have the ability to provide medication support with meticulous attention to detail.

You’ll have:

  • New Zealand Certificate Level 4 in Health and Wellbeing (or a recognised equivalent, or currently studying towards it).
  • Some mental health experience is needed
  • A full New Zealand drivers licence
  • You must hold a current comprehensive first aid certificate or be willing to obtain one.
  • Applicants must have the right to work in New Zealand. This role is not supported under the AEWV.

Pathways | Mō mātou As a leading mental health and addiction service in Aotearoa, we empower individuals to live full lives in their communities. Prioritising mental health while aiming for overall well-being, we foster strong whānau connections. Our commitment to personalised support is reflected in our 'whatever it takes' wairua and spirit.

Closing date: 9 October 2026. Please note, this advert may close early if a suitable candidate is found.

Position description: https://www.wisegroup.co.nz/wp-content/uploads/2025/05/PW-Support-Worker.pdf

Contact: Vanessa Kingsbury, Team Coach at Vanessa.Kingsbury@pathways.co.nz if you have any questions.

*For further information, visit our website www.pathways.co.nz

Pathways is committed to healthy lifestyles and actively supports a smoke free environment. We encourage people with lived experience of mental illness & addictions to apply.*

Skills

  • Mental Health Support
  • Trauma-Informed Care
  • AOD Recovery
  • Crisis Intervention
  • Care Planning
  • Documentation
  • Cultural Safety

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