HR Generalist

1. Employee Relations & Compliance

• Address employee concerns, grievances, performance/conduct issues, and HR inquiries while ensuring compliance with PH labor laws and company policies.
• Investigate complaints and misconduct, partnering with managers to enforce disciplinary due process and document cases (incident reports, NTEs, hearings, Notices of Decision).
• Support conflict resolution, maintain case trackers, and assist with internal compliance, ISO document control, and HR audits.

2.

Benefits & HMO Administration

• Manage HMO enrollments, deletions, dependent updates, reimbursement, billing reconciliations, LOAs, and provider liaison while maintaining an accurate HMO Masterlist.
• Lead annual HMO renewal: conduct satisfaction survey 3–5 months prior, evaluate proposals, present cost-benefit comparisons, verify census, and oversee open enrollment.
• Review HMO billing accuracy before Finance endorsement and administer other statutory/company benefits.

Offboarding & Employee Lifecycle Operations

• Manage end-to-end offboarding (resignations, terminations, redundancies), conduct exit interviews, prepare Exit Interview Reports, and escalate compliance risks to leadership.
• Coordinate clearance processes across Payroll, Finance, IT, and Facilities, updating separation/attrition records and final pay docs (COEs, BIR Form 2316).
• Support onboarding, status transitions, HR reporting/trackers, and coordinate status changes, deductions, and separations with Payroll.

Requirements

• Bachelor's degree in HR, Psychology, Business Administration, Behavioral Science, or related field.
• 2–4 years HR Generalist experience (BPO, shared services, tech, or corporate environment preferred).
• Hands-on experience in ER, HMO/benefits, offboarding clearance, documentation, and HRIS administration.
• Demonstrated solutions-oriented approach, assessing risks and recommending practical solutions.
• Working knowledge of PH labor laws and disciplinary due process.
• Strong documentation, communication, case management, and multitasking skills under strict confidentiality.
• Proficiency in Google Workspace; HRIS experience (Zoho People, Odoo) is an advantage.
• Can start between September 14–25, 2026.

Benefits

• Competitive Salary Package:

  Receive a pay package that matches your skills and experience.

• Vacation, Sick Leave credits, and Wellness Leave:

  Enjoy vacation and sick leave credits to maintain work-life balance.

• Health Coverage:

  Get medical, dental, and vision insurance for you and your dependents.

• Government-Mandated Benefits:

  Full coverage of all statutory benefits like SSS, PhilHealth, and Pag-IBIG.

• Learning Opportunities:

  Access training, certifications, and mentorship to grow your career.

• Team Engagement:

  Join team-building activities and wellness programs.

• Modern Tools:

  Use the latest technology to excel in your role.

• Inclusive Culture:

  Be part of a diverse, supportive, and collaborative global team.

• Referral Rewards:

  Earn bonuses for bringing great talent to the team.